Backflow Testing
Backflow Testing | Commercial Plumbing | Plumbing | Jamestown
When Jamestown businesses need confidence that their potable water is never compromised, they turn to HEP’s certified backflow specialists. Our team tests, repairs, and installs backflow prevention devices with precision, keeping you in full compliance with local regulations while protecting your customers, staff, and equipment from potential contamination. From bustling retail spaces to healthcare facilities and industrial plants, we arrive on-time, document every step, and leave your water systems safer than when we found them.
HEP pairs cutting-edge testing equipment with hometown customer care, delivering a seamless experience that minimizes downtime and maximizes peace of mind. One call schedules annual inspections, emergency service, or complete device replacements, and our transparent pricing means no surprises on your invoice. Trust the name Jamestown has relied on for generations—HEP—for all your commercial plumbing backflow needs.
FAQs
What is backflow and why is testing important for Jamestown businesses?
Backflow is the unwanted reversal of water flow that can allow contaminated water or chemicals to enter the potable water distribution system. In commercial settings—restaurants, factories, medical offices, multi-family buildings—the risk of cross-connections is higher because of equipment like boilers, fire-sprinkler make-up lines, and chemical dispensers. Jamestown’s Board of Public Utilities (BPU) follows New York State Department of Health (NYSDOH) regulations that require annual testing to verify that each backflow prevention device is operating correctly and protecting the city’s drinking-water supply.
How often must commercial properties in Jamestown have their backflow prevention devices tested?
Under NYSDOH Part 5, Section 5-1.31 and local BPU ordinances, every testable backflow prevention device on a commercial property must be inspected and certified at least once every 12 months. Certain high-hazard sites (industrial plants, medical facilities, food processors) may be required to test more frequently if directed by the BPU. Proof of testing—Form DOH 1013 or the BPU’s approved electronic submittal—must be filed within 30 days of the inspection.
What does a typical commercial backflow test involve and how long does it take?
A certified tester will: 1) locate and visually assess the backflow preventer; 2) shut off downstream valves and install differential-pressure gauges; 3) record check-valve and relief-valve readings; 4) clean or re-seat internal parts if minor debris prevents a proper seal; and 5) restore water service and complete the official report. For most ¾"–2" devices the procedure takes 20–30 minutes. Larger backflow assemblies on fire lines may take up to 90 minutes, particularly if access is difficult or valves require exercising.
What happens if my business’s backflow device fails the test?
If a device fails, the tester will document the deficiencies and either perform an on-site repair (such as replacing O-rings, springs, or check assemblies) or schedule a return visit if specialty parts are needed. Once repaired, the unit must be re-tested and pass before the report can be submitted to the BPU. Operating a failed device without correction can lead to BPU compliance notices, water-service interruption, or fines under NYSDOH regulations.
Are you certified to submit test results to the Jamestown Board of Public Utilities?
Yes. Our technicians hold current NYSDOH Certified Backflow Device Tester credentials and are registered with the Jamestown BPU’s Cross-Connection Control Program. We handle all paperwork—Form DOH 1013, digital gauge calibration sheets, and any BPU online uploads—so your facility remains fully compliant without extra administrative hassle.
How can I prepare my facility for a smooth backflow testing appointment?
• Locate all devices in advance—interior mechanical rooms, exterior vaults, and fire-sprinkler risers. • Provide clear access (minimum 3 ft clearance) and ensure any keys or lock-box codes are available. • Notify staff that brief water shut-offs (5–15 minutes) may occur during the test. • Verify that isolation valves upstream/downstream of the device operate; frozen or inoperable valves can delay testing. • For fire lines, coordinate with your alarm monitoring company to avoid false alarms when the system is temporarily taken offline. Following these steps minimizes downtime and allows us to complete your annual certification quickly.