Sewer Backups
Sewer Backups | Emergency Plumbing | Plumbing | Jacksboro
When murky water starts creeping up the drain or foul odors fill your home, every minute matters. Jacksboro residents turn to HEP because our local team shows up fast, armed with cutting-edge drain cameras, powerful jetters, and years of know-how to stop sewer backups before they ruin floors, walls, and cherished belongings. We locate the blockage, clear it safely, and clean the area so you can breathe easy again—all with honest, upfront pricing and a courteous smile.
Whether it’s midnight on a weekday or dawn on a holiday, our licensed technicians stay on call for true emergency plumbing that never keeps you waiting. One call brings rapid relief, expert repairs, and the peace of mind that your pipes, and your home, are protected by the most trusted name in Jacksboro plumbing.
FAQs
What should I do first when I notice a sewer backup in my Jacksboro home?
The moment you see sewage coming up through a floor drain, toilet, or sink, stop running any water in the house and turn off appliances that drain into the line (dishwasher, washing machine). Next, keep people and pets away from the affected area to avoid health risks. Then call our 24/7 emergency line. While you wait for the technician, try to ventilate the space by opening windows and, if it is safe, shut off electricity to the flooded area to reduce shock hazards.
How quickly can your emergency plumbers arrive in Jacksboro?
Because our dispatch center is located right here in Jack County, our on-call crews can usually reach any address in Jacksboro within 45–60 minutes, even at night or on weekends. During severe weather or city-wide events, arrival could take a bit longer, but we always provide an accurate ETA while you are on the phone so you know exactly when help is coming.
What are the most common causes of sewer backups in the Jacksboro area?
The leading culprits we see locally are tree-root intrusion in aging clay or cast-iron sewer lines, grease buildup from kitchen drains, and heavy storms that overload the city’s combined storm-sewer system. In rural parts of Jack County, collapsed lines due to shifting soil and improper septic-to-city-sewer conversions also create blockages. A video camera inspection during our visit pinpoints the exact cause so we can recommend the right fix.
Will my homeowner’s insurance cover the cost of sewer backup repairs?
Standard homeowner’s policies usually exclude sewer backup unless you added a specific water-backup or sump-overflow rider. Check your declarations page or call your agent while we are on site; our technicians can supply photos, moisture readings, and a written report that most insurers require. Even if the backup itself is not covered, damage to drywall, flooring, and personal property sometimes is, so it is worth filing a claim.
How do you clear a sewer line during an emergency visit?
First, we perform a camera inspection if the line is not completely submerged. Then we choose the appropriate method: high-pressure hydro-jetting for grease and sludge, mechanical augering for roots or solid obstructions, or sectional pipe replacement if the line has collapsed. After clearing the blockage, we flush the line again and re-scope it on camera to confirm full flow before we leave.
What can I do to prevent future sewer backups?
Schedule a preventive camera inspection every 18–24 months; it costs far less than an emergency call. Avoid flushing wipes, feminine products, or paper towels. Install a backwater valve if your home sits below street level—it prevents city main surges from entering your line. Finally, ask us about annual hydro-jet maintenance, especially if you have large shade trees or an older clay lateral connecting to Jacksboro’s main sewer.