Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Huntsville
When the sink grinds to a halt, Huntsville homeowners know they can count on HEP’s 5-Star Satisfaction Guarantee. Our licensed plumbers arrive on time, treat your kitchen like their own, and diagnose the issue fast—whether it’s a jammed impeller, mysterious humming, or a full motor burnout. We stock genuine replacement parts on every truck, so most garbage disposal repair jobs are wrapped up in a single visit, restoring your sink’s whirl and your peace of mind.
With upfront, no-surprise pricing and a rock-solid guarantee that the job isn’t finished until you’re delighted, HEP turns a messy inconvenience into a smooth, worry-free experience. From first call to final cleanup, you’ll see why neighbors across Huntsville trust us to keep the heart of their kitchen running strong.
FAQs
What are the most common signs that my garbage disposal needs professional repair?
Grinding or humming without turning, repeated circuit breaker trips, water leaking from the unit or under-sink plumbing, persistent foul odors, and slow or clogged drains are all indicators that your disposal may need service. If you notice any of these issues in your Huntsville home, shutting the unit off and calling a licensed plumber prevents further damage.
Is it safe to troubleshoot or fix a garbage disposal on my own?
You can safely press the reset button on the bottom of the disposal, check for a tripped breaker, and clear obvious jams with the power disconnected and a special offset wrench. Beyond those basic steps, internal components and wiring can be hazardous. Professional technicians have the tools and training to diagnose motor, seal, and electrical faults without risk to you or your plumbing system.
What does your 100% Satisfaction Guarantee include?
We guarantee that any garbage disposal repair we perform in Huntsville will meet manufacturer specifications and local plumbing codes. If the disposal malfunctions within the warranty period for the same issue, we return at no charge to make it right or refund the repair portion of your invoice. Our guarantee also covers punctual arrival, respectful technicians, and spotless cleanup after the job.
How fast can a technician get to my Huntsville home for garbage disposal repair?
For most addresses in the Huntsville–Madison metro area we offer same-day or next-day appointments. Emergency slots are reserved for active leaks or disposals that have stopped mid-cycle and threaten to damage surrounding cabinetry or electrical components. Weekend and after-hours service is available for an additional fee.
Do you carry replacement disposals and parts on your service trucks?
Yes. Our trucks are stocked with the most common 1⁄3- to 1-horsepower units from InSinkErator, Moen, and Waste King, plus splash guards, gaskets, flanges, and reset switches. If your existing disposal is beyond repair, we can typically install a new unit in the same visit, saving you time and an extra service call.
How much does garbage disposal repair cost and will I know the price up front?
After a visual inspection and diagnostic check, we present a flat-rate quote that covers labor, parts, and trip charge—no surprises later. Minor repairs such as jam clearing or switch replacement usually fall between $99 and $189, while motor or seal replacement can range from $189 to $349. If a full replacement makes more financial sense, we credit the diagnostic fee toward your new unit and installation.