- HEP Plumbing
- Midnight Pipe Burst

Midnight Pipe Burst
Midnight Pipe Burst | Plumbing | Hixson
When a pipe bursts in the dead of night, every second counts. HEP’s rapid-response team is on standby in Hixson, arriving fast with state-of-the-art gear to stop the gush, protect your property, and restore calm before dawn. Our licensed experts thrive on after-hours challenges, from soaked ceilings to flooding basements, and back each fix with clear pricing and solid guarantees—so you can sleep soundly once the water’s off.
Around the clock, neighbors call us because we treat emergencies like our own, tidying up as thoroughly as we repair. Whether it’s replacing ruptured lines, drying out walls, or inspecting your system to prevent the next surprise, our commitment to exceptional plumbing service shines through every visit. One call to HEP turns midnight mayhem into morning relief.
FAQs
What should I do immediately after a pipe bursts at midnight?
First, shut off your home’s main water valve to stop the flow of water and minimize additional damage. If the leak is near electrical wiring or appliances, switch off the power at the circuit breaker for safety. Next, open nearby faucets to relieve remaining pressure in the pipes, move valuables away from the affected area, and then call our 24-hour Hixson emergency plumbing line. Avoid trying major repairs yourself—our licensed technicians will arrive with the right equipment to handle the burst safely.
How quickly can your Hixson emergency plumbers arrive?
Because our team is based in Hixson and the surrounding Chattanooga area, we can usually be at your door within 45–60 minutes of your call, regardless of the time—day or night. During extreme weather or city-wide emergencies, arrival times may vary slightly, but you’ll receive text or phone updates with our plumber’s exact ETA.
Are your midnight pipe-burst services truly available 24/7, even on holidays?
Yes. We maintain a rotating on-call staff so a licensed plumber is always available—nights, weekends, and every holiday of the year. When you call after hours, you’ll speak with a live dispatcher (not an answering machine) who will immediately route the nearest technician to your property.
Will you work with my homeowner’s insurance on burst-pipe damage claims?
Absolutely. Once we assess the damage, we provide detailed written estimates, photos, and moisture-mapping reports that most insurers require. We can send documentation directly to your adjuster and discuss covered repair options, helping streamline and speed up your claim.
How much does it cost to repair a burst pipe at night?
Emergency service fees vary based on pipe location, pipe material, the extent of water damage, and parts needed. Our midnight service call starts at $99, which includes the initial inspection and leak isolation. After diagnosing the issue, we present flat-rate pricing for repair or pipe replacement before any work begins—no hidden overtime or after-hours surcharges beyond what’s quoted.
How can I prevent pipes from bursting in the future?
• Insulate exposed pipes in crawl spaces, attics, basements, and exterior walls. • Keep your home’s thermostat at 55°F (13°C) or higher during freezing weather—even if you’re away. • On very cold nights, let a trickle of water run from faucets served by vulnerable pipes. • Seal gaps where cold air enters around windows, doors, and cable or pipe penetrations. • Schedule annual plumbing inspections; our Hixson plumbers can identify weak joints or corroded sections before they fail. • Consider installing an automatic shut-off valve that cuts water supply when it detects a sudden pressure drop, greatly reducing flood damage if a pipe ever bursts again.