- HEP Plumbing
- Tap Water

Tap Water
Tap Water | Water Purification | Plumbing | Hixson
Imagine turning on your tap in Hixson and knowing the water that fills your glass has traveled through a tailor-made series of filters, softeners, and advanced treatment stages, all expertly installed by HEPâs licensed pros. Thatâs the peace of mind our water purification solutions bringâcrystal-clear taste, fewer contaminants, and plumbing that lasts longer because it isnât battling hard-water scale or corrosive chemicals.
From whole-home filtration systems to point-of-use reverse osmosis units, we evaluate your water quality, listen to your concerns, and design a system that fits your lifestyle and budget. With courteous scheduling, meticulous workmanship, and a satisfaction guarantee rooted in decades of local service, HEP makes healthier, better-tasting water the easiest upgrade youâll make to your Hixson home.
FAQs
Is Hixson tap water safe to drink, or should I install additional purification?
The Tennessee American Water utility meets all federal and state safety standards, so the tap water is generally safe. However, many residents choose additional purification to improve taste, reduce chlorine odor, and remove trace contaminants such as lead from household plumbing, pesticides, or PFAS that are not fully eliminated at the treatment plant. If you want consistently better-tasting water or have specific health concerns, a home filtration or purification system is recommended.
What types of water purification systems work best for Hixson homes?
Most homeowners use a combination approach: ⢠Whole-house sediment and carbon filtration to capture rust, sand, and chlorine at the point of entry. ⢠Water softeners to address moderate hardness (around 120â140 ppm in the Hixson area) that causes scale on fixtures and appliances. ⢠Reverse osmosis (RO) or under-sink carbon block filters for drinking and cooking water, removing up to 99% of dissolved solids, lead, arsenic, and pharmaceuticals. Our plumbers test your water first, then recommend the right mix of equipment to match your goals and budget.
How often do filters and membranes need to be replaced?
Replacement intervals depend on water usage and quality: ⢠Whole-house sediment/carbon cartridges: every 3â6 months. ⢠Water softener resin: 10â15 years; salt is replenished monthly. ⢠RO pre-filters: 6â12 months; RO membrane: 2â3 years; post-filter: 12 months. We offer scheduled maintenance plans so you never have to track replacement dates yourself.
Can water purification help with the white or green scale buildup on my faucets?
Yes. Scale forms when calcium and magnesium in hard water precipitate on fixtures and inside appliances. A water softener exchanges those hardness minerals for harmless sodium or potassium ions, preventing scale and extending the life of water heaters, dishwashers, and coffee makers. For existing mineral stains, we can descale fixtures after installing the softener.
Will a purification system lower my utility bills?
Indirectly, yes. Softened water allows water heaters to operate up to 30% more efficiently because there is no insulating scale on the heating elements or tank walls. Appliances last longer, reducing replacement costs. RO systems also eliminate the need to buy bottled water, saving an average family $300â$600 per year.
Do you handle permitting and installation, or do I need other contractors?
Our licensed plumbers manage the entire process, from water testing and equipment selection to permitting with Hamilton County (if required), professional installation, and post-installation water quality verification. You deal with one point of contact, and all workmanship is covered by our service warranty.