- HEP Plumbing
- Certified Technicians

Certified Technicians
Certified Technicians | Water Purification | Plumbing | Hixson
Enjoy crisp, great-tasting water straight from the tap when you call on HEPâs certified technicians in Hixson. Our plumbing pros combine rigorous training with state-of-the-art testing equipment to pinpoint contaminants and tailor solutions that fit your home, budget, and lifestyle. Whether your concern is chlorine taste, sediment staining, or hard-water scale, weâre dedicated to protecting your pipes, your appliances, and, most importantly, your familyâs health.
From whole-house filters and reverse-osmosis systems to UV sterilizers and softeners, we install, maintain, and repair every component of effective water purification. Youâll get upfront pricing, fast scheduling, and the confidence of knowing each job is backed by our satisfaction guaranteeâbecause at HEP, weâre not done until your water is perfect.
FAQs
What types of water purification systems do you install in the Hixson area?
Our certified plumbing technicians install a full range of residential and light-commercial purification solutions, including whole-house carbon filters, reverse osmosis (RO) drinking-water stations, ultraviolet (UV) disinfection units, water softeners for hardness removal, and hybrid systems that combine several technologies. During an on-site water analysis, we test for chlorine, sediment, hardness, iron, sulfur, lead, and bacteria to recommend the system, or combination of systems, that best targets the specific contaminants in your home or business water supply.
Why should I hire a certified technician instead of installing a filter myself?
Certification means our plumbers have completed manufacturer and state-approved training on water quality testing, system sizing, safe plumbing connections, and local building codes. A professional installation ensures the unit is properly matched to your flow rate, drains correctly, is sanitized at start-up, and does not introduce cross-connection or backflow risks. DIY errors often lead to leaks, premature cartridge failure, or unusable warranty coverage. With a certified technician you also get documented water test results, validated performance, and access to extended manufacturer warranties.
What are common signs that my Hixson home needs a water purification system?
Customers typically notice a chlorine or musty taste, cloudy or discolored water, white scale on fixtures, rust stains in sinks, foul odors like ârotten eggs,â or frequent appliance breakdowns due to mineral buildup. Health-related signs include skin irritation after showering or concerns after a positive bacteria test. If you rely on a private well, annual testing sometimes reveals elevated iron, manganese, or coliform bacteria that require treatment.
How often do filters and membranes need to be serviced or replaced?
Service intervals depend on your incoming water quality and household usage, but most whole-house carbon filters need media replacement every 3â5 years, RO pre-filters every 6â12 months, RO membranes every 2â4 years, and UV lamps annually. We provide a customized maintenance schedule and can enroll you in our reminder program, which dispatches a technician when itâs time to service the unit so you never have to track dates or part numbers.
Will installing a water purification system really extend the life of my plumbing and appliances?
Yes. Removing sediment and hardness prevents abrasive particles and scale from clogging faucets, showerheads, and dishwasher or washing-machine valves. Softened and purified water can double the lifespan of water heaters, reduce energy consumption by up to 20 %, and eliminate mineral spots on glassware. Many manufacturers now require conditioned water to honor extended appliance warranties.
How much does a professional water purification system cost, and do you offer financing?
Installed pricing in Hixson generally ranges from $750â$1,500 for a point-of-use RO system, $1,200â$2,800 for a whole-house carbon or sediment filter, and $2,500â$5,000 for combined softener/RO/UV packages. We offer free on-site water testing to give you an exact quote. Zero-interest financing for 6 or 12 months and low-APR plans up to 60 months are available with approved credit, allowing you to spread payments comfortably while enjoying clean water right away.