- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Toilet Upgrades and Replacements | Plumbing | Hixson
When your bathroom’s most important fixture starts wasting water, wobbling, or simply looks outdated, HEP’s licensed plumbers in Hixson are ready to help you turn that daily nuisance into a sleek source of comfort and savings. Our team specializes in toilet upgrades and replacements, guiding you through a curated selection of high-efficiency models that lower utility bills while elevating style. From seamless one-piece designs to accessible comfort-height options, we handle every step—removal, installation, and post-service cleanup—so you can enjoy a fresh, flawless flush without lifting a finger.
Customers choose HEP because we combine big-company resources with neighborly service: transparent pricing, same-day scheduling, and workmanship backed by our satisfaction guarantee. Whether you’re remodeling, preparing for guests, or dealing with an unexpected leak, one call connects you to courteous pros who respect your time, your home, and your budget. Enjoy the peace of mind that comes from knowing the right plumbers—and the right toilet—are only a flush away.
FAQs
How do I know it’s time to replace my current toilet?
Common warning signs include frequent clogs, visible cracks or leaks around the base, constant running that drives up water bills, wobbling even after tightening the bolts, and porcelain staining that won’t scrub away. If your toilet was manufactured before 1994, it likely uses 3.5 gallons per flush or more, so upgrading to a modern unit can cut water usage by 50–70 %. Our licensed plumbers can inspect the fixture, check the tank hardware, and advise you on whether a repair or full replacement makes the most financial sense.
What advantages does a high-efficiency or WaterSense-certified toilet offer?
High-efficiency toilets (HETs) use 1.28 gallons per flush or less while delivering equal or better performance than older 1.6–3.5 gpf models. Benefits include lower monthly water bills, a potential rebate from Tennessee American Water for WaterSense-labeled products, reduced risk of overflows thanks to improved trapway design, and a smaller environmental footprint. Many HETs also feature comfort-height seating and powerful siphon or pressure-assist flushing systems that minimize clogs—an especially valuable upgrade for homes with older drain lines in Hixson’s mid-century neighborhoods.
Will a new toilet fit my existing rough-in and plumbing connections?
The rough-in—the distance from the finished wall to the closet flange bolts—is typically 12 inches, but 10- and 14-inch setups exist in Hixson’s older houses. When you schedule a visit, our plumbers measure the rough-in, flange height, water supply location, and floor level to make sure the new model fits perfectly. If your flange is damaged, sits below finished flooring, or needs to be moved, we can repair or relocate it so you don’t have to compromise on the style of toilet you want.
How long does professional toilet replacement take from start to finish?
For a standard like-for-like swap with no flange repairs, most replacements take 1.5 to 2 hours, including removal of the old unit, installation of a new wax ring or rubber seal, leveling, anchoring, and leak testing. If we discover sub-floor rot, flange damage, or you choose to upgrade the shut-off valve and supply line, the job may extend to 3–4 hours. We always provide a time estimate after the on-site assessment so you know exactly what to expect.
Do I need a plumbing permit or inspection for a toilet replacement in Hixson?
Hamilton County typically does not require a permit for a one-for-one toilet replacement when no drain line alterations are involved. However, if we must move the flange location, modify waste piping, or perform structural floor repairs, a permit and inspection may be required. As licensed and insured plumbers, we handle all necessary paperwork with the county building department and schedule inspections when applicable, ensuring your project stays compliant with current IPC and local amendments.
What does it cost to upgrade or replace a toilet in Hixson, and what’s included?
Prices vary with the brand and technology you choose, but homeowners generally spend $450–$900 for a standard gravity-flush WaterSense toilet installed, or $900–$1,600 for specialty models such as pressure-assist, smart bidet seats, or wall-hung units. Our quoted price includes removal and eco-friendly disposal of the old toilet, a new wax or waxless seal, stainless steel bolts, braided stainless supply line, labor by a licensed plumber, and a one-year workmanship warranty. We also offer financing and will outline any available utility rebates that can lower your net cost.