Maintenance Plans
Maintenance Plans | Tank Water Heater | Plumbing | Hixson
Enjoy worry-free hot water in Hixson with HEP’s convenient maintenance plans. Our licensed plumbers give your tank water heater the VIP treatment it deserves—flushing out sediment, inspecting anode rods, checking thermostats and safety valves, and testing for leaks or corrosion. With scheduled service that fits your calendar, you’ll see lower utility bills, fewer surprise breakdowns, and a longer appliance lifespan.
Members also get priority scheduling, waived trip fees, and exclusive discounts on any repairs or upgrades uncovered during the visit. Whether your hot showers power the morning routine or keep dishes spotless after a backyard barbecue, HEP’s expert care keeps the comfort flowing year-round. Sign up today and feel the peace of mind that comes from having Hixson’s trusted plumbing team on your side.
FAQs
Why is regular maintenance important for my tank water heater in Hixson?
Sediment from the hard water common in the Hixson/Chattanooga area settles at the bottom of tank-type heaters. If it isn’t flushed out, that buildup acts like insulation, forcing the burner or elements to work longer, raising energy bills and accelerating corrosion. A yearly maintenance visit removes that sediment, checks safety controls and pressure-relief valves, and verifies proper gas or electrical connections, helping you avoid surprise breakdowns and extending the life of the appliance.
What services are included in your Tank Water Heater Maintenance Plan?
Our plan is a turnkey package that covers: (1) full drain-and-flush to remove mineral scale, (2) inspection and testing of the T&P relief valve, (3) gas burner or upper/lower element amp-draw test, (4) anode-rod condition check and recommendations, (5) thermostat calibration for optimal 120 °F household setting, (6) combustion-air and venting evaluation for gas units, (7) leak inspection at all shut-offs and supply lines, (8) written performance report with any repair options and upfront pricing, and (9) priority scheduling and a 10 % discount on any additional plumbing work during the contract year.
How often does a technician visit under the plan?
The standard plan provides one comprehensive visit every 12 months—timed to match manufacturer recommendations and to keep most warranties valid. Homes with extremely hard water or commercial-grade usage may opt for our semi-annual plan, which includes two visits per year to manage heavy sediment accumulation.
Will routine maintenance really lower my utility bills and extend the heater’s life?
Yes. Flushing eliminates insulating sediment, allowing heat to transfer efficiently and trimming up to 15 % off water-heating energy use. Verifying thermostat accuracy prevents overheating, which wastes power and accelerates tank wear. Replacing a depleted anode rod early can add 3–5 years to the life of a steel tank. Altogether, customers typically recoup the plan cost through energy savings and avoided emergency service calls.
My tank water heater is already 8 years old—can I still enroll it?
Absolutely. As long as the heater passes our initial safety inspection (no active leaks, intact flue, functional shut-off valves), it qualifies. Older units often benefit the most because maintenance can delay replacement while giving you time to budget for a future upgrade. If we determine the tank is near end-of-life, we’ll provide replacement options along with any available rebates and financing.
What happens if the technician finds a problem during a maintenance visit?
You’ll receive a clear explanation, photos if applicable, and upfront repair pricing before any work is done. Plan members receive priority scheduling and a 10 % labor discount on approved repairs. If a covered component fails within 30 days of our visit, we return at no charge to make it right—our workmanship warranty ensures peace of mind.