- HEP Plumbing
- Water Main

Water Main
Water Main | Main Line Issues | Plumbing | Hixson
Unexpected gushers in the yard, mysterious drops in water pressure, or sudden spikes on your utility bill often point to one culprit: main line issues. In Hixson’s varied terrain, aging infrastructure and shifting soils can rupture or clog water mains without warning, putting your home and landscaping at risk. HEP’s licensed plumbers use advanced leak-detection tools and live video inspection to pinpoint the problem fast, saving you from guesswork and unnecessary digging.
From same-day repairs to full pipe replacements, HEP brings decades of expertise, fair up-front pricing, and a hometown commitment to every job. We handle permits, coordinate with the city, and leave your property as neat as we found it, all while backing our work with industry-leading warranties. Whether your water main is supplying a single family home or a multi-unit property, call HEP and get the peace of mind that comes from having Hixson’s trusted plumbing pros on your side.
FAQs
How can I tell if my water main or main line is leaking?
Typical warning signs include unusually high water bills, a sudden drop in household water pressure, wet or soggy spots in the yard even during dry weather, the sound of running water when no fixtures are on, and areas of grass that appear greener or grow faster than the surrounding lawn. If you notice one or more of these symptoms around your Hixson home, it is wise to schedule a professional inspection right away to prevent further damage and water loss.
What should I do if I suspect a break in my water main?
First, shut off the main water valve inside your home to minimize flooding or water waste. Next, call our emergency plumbing line—available 24/7 in Hixson—so a licensed technician can be dispatched promptly. Avoid digging or attempting repairs yourself, and contact Tennessee 811 to mark any underground utilities if excavation may be needed. Early professional intervention limits property damage and prevents potential contamination of your drinking water supply.
How quickly can you respond to main water line emergencies in Hixson?
We maintain on-call crews dedicated to main-line emergencies and can typically be at any Hixson–area address within 60 minutes, day or night. Our service vehicles are fully stocked with leak-detection equipment, pipe repair fittings, and temporary bypass materials, allowing us to start mitigation work immediately upon arrival.
What methods do you use to repair or replace damaged water mains?
After performing electronic leak detection and camera inspections, we choose the most appropriate solution: • Spot repairs or clamp installations for small, localized leaks. • Trenchless pipe-bursting or cured-in-place pipe (CIPP) lining for longer sections when soil conditions and pipe material allow—minimizing yard disruption. • Traditional open-cut replacement when the existing line is severely deteriorated or has multiple bellies. We always pull the required Hamilton County permits and follow AWWA standards for new service lines.
Will repairing my main water line disturb my yard or landscaping?
We aim to keep disturbance to a minimum. Whenever feasible, we use trenchless technologies that require only two small access pits rather than a continuous trench. If an open trench is unavoidable, we carefully remove and replace sod, plants, and hardscape. Our crews also haul away debris and perform rough grading so that your lawn can quickly return to its original condition.
How much does water main repair or replacement typically cost in Hixson?
Costs vary based on pipe length, material, depth, and repair method. Minor clamp repairs can range from $350–$750. Trenchless lining or pipe-bursting jobs often fall between $2,000 and $4,500 for an average 40–60 ft residential service line. Full open-cut replacements typically run $3,500–$6,000, depending on access, soil type, and restoration requirements. We provide free, no-obligation estimates along with a transparent breakdown of labor, materials, permits, and potential restoration fees before any work begins.