Preventative Maintenance Plans

HEP PlumbingPreventative Maintenance Plans

Preventative Maintenance Plans | Commercial Plumbing | Plumbing | Hixson

Running a business in Hixson leaves no room for burst pipes, clogged drains, or surprise shutdowns. HEP’s preventative maintenance plans keep your operation flowing by scheduling routine inspections, tuning pressure, testing backflow devices, and spotting hidden leaks before they escalate. Whether you manage a bustling restaurant, medical facility, or industrial warehouse, our licensed technicians become an extension of your team—arriving on-time, documenting every finding, and working around your hours so you never miss a beat.

The result is healthier equipment, predictable budgets, and full code compliance for all your commercial plumbing needs. From water heaters and booster pumps to grease traps and sewer mains, we tailor each plan to the demands of your property, locking in priority service and exclusive member discounts. With HEP on watch, you gain the peace of mind that comes from proactive care—and the confidence to focus on growing your business, not fixing leaks.

FAQs

What does a commercial plumbing preventative maintenance plan include?

Our plans cover scheduled inspections of all visible water and waste lines, water heaters, backflow preventers, fixtures, floor drains, and pumps. We perform flow-rate tests, thermal imaging for hidden leaks, water-pressure checks, valve exercising, grease-trap volume readings, and minor on-the-spot adjustments such as aerator cleaning or trap resealing. After each visit you receive a digital condition report with photos, code-compliance notes, and prioritized repair recommendations.

How often will you service my Hixson facility under the plan?

Most restaurants, medical offices, and multi-tenant buildings choose quarterly visits, while light-use offices often need semi-annual service. We tailor the schedule to your water usage, fixture count, and any local code requirements. Emergency or high-risk systems—such as commercial kitchens or properties with booster pumps—may benefit from monthly checks, which we can add at a reduced per-visit rate.

How can preventative maintenance lower overall plumbing costs?

Routine inspections catch small leaks, failing seals, and pressure irregularities before they escalate into burst pipes, water damage, or unplanned shutdowns. Businesses on our program typically see a 35–50 % reduction in emergency calls and water-damage claims within the first year. You’ll also extend the lifespan of water heaters, RPZ backflow devices, and pumps—delaying costly replacements and maintaining energy efficiency.

Are emergency repairs covered in the maintenance plan?

Yes. All plan members receive 24/7 priority dispatch and a 10 % labor discount on after-hours calls. While the plan focuses on prevention, if a pipe bursts at 2 a.m. we’ll be onsite ahead of non-plan customers, waive the trip fee, and apply member pricing for parts and labor. Optional “full coverage” tiers are available that include a set number of labor hours for emergencies each year.

Will the plan help me stay compliant with Hamilton County and Chattanooga plumbing codes?

Absolutely. Our licensed technicians follow the latest International Plumbing Code (IPC) as adopted by Hamilton County, plus local amendments related to backflow prevention and grease management. During each visit we document any deficiencies that could trigger a citation during city inspections and provide written proof of maintenance you can show authorities or insurance carriers.

How do I enroll, and can I cancel if my needs change?

Enrollment is easy: we perform a free baseline inspection, present a customized schedule with fixed pricing, and activate the agreement once you sign electronically. Plans auto-renew yearly but can be cancelled anytime with 30 days’ notice—no penalties. If you move or remodel, we’ll reassess your system and adjust the scope or help transfer the plan to the new owner.

HEP Plumbing
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(423) 228-7696