Background-checked Plumbers
Background-checked Plumbers | Plumbing | Hillsboro
When a faucet won’t stop dripping or a pipe decides to burst at 2 a.m., Hillsboro residents call on HEP’s background-checked experts. Every technician arrives in a clearly marked vehicle, respects your home with shoe covers and floor protection, and explains each repair in plain language before any work begins—so surprises stay in your shower songs, not on your bill. With round-the-clock availability and fully stocked trucks, our team restores comfort in one visit more often than not, letting you get back to what matters faster.
From routine maintenance to emergency rescue, we treat every job as an opportunity to earn lifelong trust. HEP’s workmanship guarantee, transparent pricing, and friendly follow-ups are why neighbors keep our number on the fridge for all things plumbing in Hillsboro.
FAQs
What does it mean that your plumbers are background-checked?
Every technician on our Hillsboro plumbing team passes a national criminal history screening, motor-vehicle record review, and employment verification before they ever enter a customer’s home. We partner with a third-party security firm to run the checks and repeat the process annually. This ensures that anyone wearing our uniform has a clean record, a proven work history, and the professionalism our customers expect.
Why should I choose a background-checked plumber in Hillsboro?
Inviting a plumber into your home means trusting them around your family and belongings. A background-checked plumber removes the uncertainty by confirming the technician has no history of theft, violence, or fraud. In addition, background-checked plumbers often work for companies that emphasize training and accountability, which translates to better workmanship, clearer communication, and a safer overall service experience.
What plumbing services do your background-checked plumbers provide in Hillsboro?
Our certified team handles everything from routine maintenance to 24/7 emergency repairs, including: • Water heater installation and repair (tank and tankless) • Drain cleaning and hydro-jetting • Leak detection and pipe repair • Fixture installation (faucets, toilets, showers) • Sewer line inspection and replacement • Water pressure and filtration solutions • New construction and remodel rough-ins. Because every plumber is cross-trained, you receive a complete solution on the first visit whenever possible.
Are your background-checked plumbers licensed and insured in Oregon?
Yes. In addition to rigorous background checks, all technicians carry current Oregon journeyman or master plumber licenses and complete continuing-education hours each year. Our company maintains full general liability and workers’ compensation coverage, protecting homeowners from financial risk if an accident occurs on the job site.
How quickly can a background-checked plumber reach my Hillsboro home?
With technicians stationed throughout Washington County, most non-emergency calls are scheduled for same-day or next-day service. For urgent issues—such as burst pipes or overflowing drains—we offer a 60-minute emergency response window, 24 hours a day, 365 days a year. Our dispatch software tracks real-time traffic, so you receive accurate arrival updates via text or email.
What safety and cleanliness protocols do your background-checked plumbers follow?
Beyond passing their background check, our plumbers adhere to strict in-home guidelines: • Wearing company uniforms with photo ID badges • Using shoe covers and drop cloths to protect floors • Practicing OSHA-compliant safety procedures, including lock-out/tag-out on water and gas lines • Carrying EPA-approved disinfectants and cleaning tools to sanitize the work area after completion • Following CDC hygiene recommendations (handwashing, face coverings upon request). The goal is to resolve your plumbing problem while leaving your home as clean—or cleaner—than we found it.