24/7 Emergency Service
24/7 Emergency Service | Tank Water Heater | Plumbing | Hillsboro
When a burst pipe or lukewarm shower tries to ruin your day in Hillsboro, HEP’s round-the-clock plumbers are already on the way. Our certified team troubleshoots everything from leaking valves to complete loss of hot water, restoring comfort fast and cleaning up every trace of the mess. Because we stock most replacement parts on our trucks, you’re never left waiting while the clock—and the damage—keeps ticking.
Call us anytime, day or night, for expert care of your tank water heater and the plumbing that supports it. We back every emergency repair with transparent pricing, a satisfaction guarantee, and the friendly service that’s made HEP a trusted neighbor for years. One quick call, and you’ll have hot water flowing and peace of mind restored before you know it.
FAQs
What kinds of problems with a tank-style water heater count as a plumbing emergency, and how fast can you get to my Hillsboro home?
Any situation that threatens flooding, property damage, loss of hot water for critical hygiene, or a potential gas/electrical hazard is treated as an emergency. Typical examples are a ruptured tank, continuous leaking from the temperature-pressure relief valve, no hot water during freezing weather, a strong gas odor, or scalding-hot water coming from the taps. Because our technicians are on call 24/7 within Washington County, we can usually be at any address in Hillsboro in 60–90 minutes—even on weekends and holidays.
Do you work on every brand and fuel type of conventional tank water heater?
Yes. Our licensed plumbers are factory-trained to diagnose and repair gas, electric, propane, power-vent, direct-vent, and high-recovery tank units from all major manufacturers, including Rheem, A. O. Smith, Bradford White, Kenmore, Whirlpool, GE, and State. We carry a large inventory of OEM and universal parts on our service trucks, so most repairs are completed in a single visit.
What should I do while waiting for your emergency plumber to arrive?
1) Turn off the cold-water supply valve located on top of the tank to stop active leaks. 2) For gas heaters, close the gas shut-off valve and extinguish any nearby flames if you smell gas. 3) For electric units, switch off the dedicated breaker at your panel. 4) Do NOT try to open or reset the temperature-pressure relief valve unless instructed —it can release scalding water or steam. 5) Clear a path around the heater so our technician has safe access. Then wait in a secure area; we’ll update you by text with our exact ETA.
Are your emergency water-heater repairs covered by a warranty?
All emergency repairs come with a written one-year parts and labor warranty from us, in addition to any remaining manufacturer coverage on your tank. If a part we installed fails within that period, we will return and fix it at no charge. Because we follow manufacturer specifications, your original factory warranty remains valid.
If my tank is beyond repair, can you replace it after normal business hours?
Absolutely. Our warehouse is stocked 24/7 with the most common 40-, 50-, and 75-gallon gas and electric models that meet Oregon’s energy and seismic codes. When a tank is deemed non-repairable, we can pull the permit, drain and remove the old unit, install the new one, bring all gas, water, and venting up to code, and haul away the old tank the same evening. We also offer short-term financing and accept all major credit cards.
How much should I expect to pay for 24/7 emergency tank water-heater service in Hillsboro?
Our diagnostic fee is a flat $69, but we waive it when you authorize the repair. We never charge overtime or "after-hours" surcharges. Common emergency repairs such as thermostat replacement, igniter service, or relief-valve replacement typically range from $150 to $450 all-in, depending on parts. Full replacements average $1,300 to $2,500, including permit and disposal. You’ll receive an upfront, written quote before any work begins, so there are no surprises.