Flooded Basements
Flooded Basements | Emergency Plumbing | Plumbing | Hillsboro
When a sudden downpour turns your Hillsboro basement into an indoor pool, HEP’s local team is ready to move fast. Our certified technicians arrive with high-capacity pumps, water-extraction vacuums, and moisture meters to stop rising water in its tracks, protect your foundation, and salvage your belongings. Because flooding rarely happens during business hours, we keep crews on standby 24/7—one call brings emergency plumbing experts to your door in minutes, not hours.
From clearing clogged storm drains and repairing burst pipes to installing new sump pumps and dehumidifiers, we tackle every phase of flood recovery while keeping you informed at each step. We’ll even handle the insurance paperwork, so you can focus on getting life back to normal. Trust HEP to restore your basement, your peace of mind, and your weekend plans—rain or shine.
FAQs
What should I do first when I discover my Hillsboro basement is flooding?
For safety, shut off electricity to the affected area if you can do so without entering standing water. Next, turn off your home’s main water supply if the flood appears to be plumbing-related (gushing pipes, burst water heater, failed sump pump). Then call our 24/7 emergency line. While you wait, keep people and pets away from the water, move valuables to higher ground if it’s safe, and photograph the damage for insurance purposes.
How fast can your emergency plumbers get to my home in Hillsboro?
Because we’re based in Hillsboro and keep rotating on-call teams, we usually arrive anywhere in the city within 60 minutes—often sooner in central neighborhoods. Our trucks are stocked with extraction pumps, pipe-repair fittings, and wet/dry vacuums so we can start mitigation immediately upon arrival.
What are the most common causes of basement flooding in the Hillsboro area?
Local flooding triggers include broken or frozen water lines during winter cold snaps, failed sump pumps during heavy rains, clogged or collapsed sewer laterals backing wastewater into the basement, and foundation wall cracks that let groundwater seep in. Aging water heaters and washing-machine hoses are also frequent culprits we see on emergency calls.
Do you just stop the leak, or do you also remove the water and dry the basement?
We handle the entire emergency response. First we locate and repair the plumbing failure, then we pump out standing water, extract residual moisture from carpets and subfloors, set up commercial air movers/dehumidifiers, apply antimicrobial treatments, and document moisture readings until the space is dry. If structural repairs (drywall, flooring) are needed, we can coordinate those through our reconstruction division or work with the contractor of your choice.
Will my homeowners insurance pay for emergency plumbing and water-damage cleanup?
Most policies cover sudden and accidental water damage—such as a burst pipe or failed water heater—but exclude groundwater seepage or long-term leaks. We’ll help you identify the source, photograph damaged materials, and provide the detailed estimates insurers require. You’re responsible for your deductible; the insurer typically reimburses the remaining covered costs directly to you or to us, depending on your preference.
How can I prevent future basement floods once the current emergency is resolved?
Schedule an annual plumbing inspection to spot corroded pipes, failing water-heater valves, and sump-pump issues before they fail. Install a battery-backup or water-powered backup sump pump, add floor-drain backflow preventers, keep gutters and downspouts clear, and grade soil away from the foundation. Smart leak-detection sensors that shut off water automatically are excellent extra protection, especially if you travel frequently.