24/7 Emergency Crew
24/7 Emergency Crew | Emergency Plumbing | Plumbing | Hillsboro
When a pipe bursts at midnight or a water heater quits on a frosty Hillsboro morning, HEP’s 24/7 emergency crew is already on the way. Our seasoned technicians arrive in fully stocked trucks, diagnose the issue in minutes, and put decades of know-how to work restoring your home’s comfort—often before sunrise. From stubborn clogs to catastrophic leaks, we deliver clear communication, upfront pricing, and workmanship so solid you forget the crisis ever happened.
Trust the neighbors who never clock out. With HEP’s rapid response, “emergency plumbing” is no longer a gamble; it’s a promise of reliable service backed by local roots, licensed pros, and genuine courtesy. Call us any time, any day, and feel the relief of knowing Hillsboro’s most dedicated plumbers have your back.
FAQs
What qualifies as a plumbing emergency and when should I call your 24/7 crew?
A plumbing emergency is any situation that threatens to damage property, disrupt essential water or sewer service, or create health and safety hazards. Common examples include burst or frozen pipes, major leaks, sewage backups, water heater failures, overflowing toilets, and gas line issues. If shutting off the water main or fixture valve doesn’t stop the problem—or you’re unsure how to do so—call our 24/7 emergency line immediately. We’ll help you determine whether an urgent dispatch is needed and guide you through any steps you can take to limit damage until we arrive.
How quickly can your emergency plumbers reach my home or business in Hillsboro?
Our on-call teams are strategically stationed throughout Washington County, allowing us to reach most addresses in Hillsboro within 60 minutes—often faster during off-peak traffic hours. When you call, our dispatcher pinpoints the closest licensed technician, confirms your location, and provides an accurate ETA. We maintain fully stocked service vehicles so our plumbers can begin repairs as soon as they arrive, without delays for parts pickup.
Are there additional fees for late-night, weekend, or holiday emergency plumbing calls?
Because true emergencies can’t wait, we keep our pricing transparent and fair around the clock. A modest after-hours service charge covers the cost of staffing and rapid response, but labor and material rates remain the same as daytime calls. Before dispatching, our dispatcher will clearly explain the emergency trip fee and provide a cost range based on the issue you describe. You’ll always approve the estimate before work begins—no hidden surprises.
What should I do while waiting for the emergency plumber to arrive?
1. Shut off the main water valve or the nearest fixture valve to stop water flow. 2. Turn off electricity to any area where water is pooling to prevent shocks. 3. If safe, open faucets to drain residual water and relieve pressure. 4. Place towels, buckets, or a wet/dry vacuum to limit water damage. 5. Avoid using chemical drain cleaners—they can worsen clogs and create hazards for our technicians. 6. Keep children and pets away from the affected area. Following these steps can minimize damage and make repairs faster once our technician arrives.
Are your emergency plumbing services available for both residential and commercial properties in Hillsboro?
Yes. Our 24/7 emergency crews are trained and equipped to handle everything from single-family homes and apartments to restaurants, medical facilities, and industrial sites. We carry a wide inventory of repair parts—copper, PEX, PVC, cast iron, commercial-grade fixtures, and backflow preventers—so we can address diverse systems on the spot. Whether it’s a residential water heater leak or a burst fire-sprinkler line in a warehouse, you’ll receive prompt, code-compliant repairs.
Is your work guaranteed and are your plumbers licensed and insured?
Absolutely. Every emergency repair is backed by a written workmanship warranty, and all replacement parts come with manufacturer warranties. Our plumbers are Oregon-licensed, background-checked, and continually trained in current plumbing codes and safety standards. We carry full liability and workers’ compensation insurance for your peace of mind. Should any issue arise after service, call us and we’ll make it right—24/7.