Satisfaction Guarantee
Satisfaction Guarantee | Drain Opening | Plumbing | Hillsboro
Stubborn clogs shouldn’t slow life down in Hillsboro, and with HEP’s 100% Satisfaction Guarantee, they never will. Our licensed technicians arrive when promised, protect your home with clean work habits, and tackle every blockage with cutting-edge equipment—so the only thing left flowing freely is your peace of mind. If you’re not completely satisfied, we’ll make it right at no extra cost.
Join the neighbors who already trust HEP for fast, reliable drain opening and enjoy transparent pricing, courteous service, and results that last. Call or book online today, then relax knowing Hillsboro’s most dependable plumbing team is on the way.
FAQs
What does your Satisfaction Guarantee cover for drain opening services?
Our Satisfaction Guarantee means that we will not consider the job complete—and you will not pay a cent more—until your drain is flowing freely and you are 100 % happy with the results. If the clog re-occurs within 30 days, we’ll return and clear it again at no additional charge.
How fast can you get a plumber to my Hillsboro home or business?
Because we’re a local Hillsboro-based team, most emergency drain openings are scheduled the same day you call—often within 2 hours. For non-urgent appointments, we offer convenient morning, afternoon, and early-evening time windows to fit your schedule.
What drain-opening methods do you use, and are they safe for my pipes?
After inspecting the clog, we choose the least invasive effective method. Options include professional augers (snakes), high-pressure hydro-jetting, and enzyme treatments. All tools are designed for residential and commercial plumbing, so they won’t damage PVC, cast-iron, or copper lines when operated by our licensed technicians.
Are your plumbers licensed, bonded, and insured in Oregon?
Yes. Every technician holds an Oregon journeyman or master plumber license, carries full liability and workers’-comp insurance, and passes an annual background check. We also maintain a City of Hillsboro business license and meet all local code requirements.
Will I know the exact price before work begins?
Absolutely. After diagnosing the clog, your plumber provides a written, flat-rate quote that includes labor, materials, and tax. There are no hidden fees or up-selling—if the scope changes, we get your approval in writing before doing additional work.
What can I do to prevent future drain clogs after your visit?
We’ll give you customized tips before we leave, but generally we recommend: using drain strainers to catch hair and food scraps; never pouring grease, coffee grounds, or harsh chemicals down drains; scheduling an annual preventive drain cleaning; and flushing kitchen sinks with hot water and dish soap weekly. Following these steps can extend your warranty and keep drains flowing smoothly.