- HEP Plumbing
- Point-of-entry Filtration

Point-of-entry Filtration
Point-of-entry Filtration | Water Purification | Plumbing | Helenwood
Imagine turning on any faucet in your Helenwood home and knowing the water is as pristine as a mountain spring. HEP’s point-of-entry filtration plumbing wraps your entire property in that confidence by stopping sediment, chemicals, and hard-water minerals at the door—before they ever reach a pipe, appliance, or glass. From premium carbon blocks to advanced UV and softening technology, every system is custom-sized to your household’s flow rate and water-quality goals, then installed by licensed technicians who treat your home with the same care they’d give their own.
Beyond cleaner drinking water, whole-home water purification means brighter laundry, longer-lasting fixtures, and healthier skin and hair. HEP backs each installation with straightforward pricing, a workmanship guarantee, and convenient annual service plans, so you can simply enjoy the difference with every shower, sip, and spin cycle. Schedule a free in-home test today and see why more Helenwood neighbors start their day with HEP.
FAQs
What is a point-of-entry (POE) filtration system and how does it differ from point-of-use filters?
A point-of-entry system is installed on the main water line where it first enters your house, so every tap—kitchen, bath, laundry, and outdoor spigots—receives treated water. By contrast, point-of-use filters (like pitcher filters or under-sink RO units) treat water at a single faucet. A POE unit safeguards your entire plumbing network from scale, sediment, and corrosive chemicals, improving water quality for bathing, cooking, and appliance longevity all at once.
Why is a POE filtration system recommended for homes in Helenwood?
Helenwood households typically rely on private wells or small community systems drawing from the Cumberland Plateau aquifer, where iron, manganese, hydrogen sulfide odor, and hardness are common. A POE unit addresses these region-specific issues before they enter your pipes, preventing orange staining, rotten-egg odor, and scale buildup in water heaters. It offers an all-in-one solution that meets current Tennessee Department of Environment & Conservation guidelines and gives you consistent, pleasant-tasting water throughout the home.
Which contaminants will your POE systems remove from Helenwood water?
Our customizable multi-stage systems target: • Sediment down to 1 micron (sand, silt, rust) • Iron and manganese that cause staining • Hydrogen sulfide gas responsible for sulfur (“rotten-egg”) odors • Chlorine/chloramine used by some local utilities • Hard-water minerals (calcium, magnesium) via integrated softening media • Pesticides, herbicides, VOCs, and industrial solvents through activated-carbon blocks • Bacteria and cysts when an optional UV sterilizer is added. We test your water first and build a package that removes the exact contaminants present in your supply.
What is involved in installing a POE filtration system in my Helenwood home, and how long does it take?
Installation starts with a free on-site water analysis and plumbing assessment. On installation day we shut off the main, cut into the supply line (usually in a basement or crawl space), mount the filter tanks and bypass valves, and run a startup rinse to clear media fines. Typical jobs take 4–6 hours and do not require any structural alterations. You will be able to use your water again the same afternoon, and our technician will show you how to operate the bypass and read the control head.
How often will my POE system need maintenance or filter changes?
Most systems require only basic upkeep: • Sediment pre-filter cartridge: replace every 6–12 months. • Carbon or catalytic media tank: re-bed every 5–7 years (depends on usage and chlorine levels). • Water softener resin: 10-15 year life with proper regeneration. • UV lamp (if installed): replace annually. We offer affordable maintenance plans that include annual testing, filter swap-outs, and a 10-point inspection to keep your warranty intact.
How much does a POE filtration system cost and what warranties or financing do you offer?
A turnkey whole-house package for a typical three-bedroom Helenwood home ranges from $1,800 to $4,800, depending on flow rate, media type, and extras like UV or smart-home monitoring. We partner with financing companies to provide $0-down plans starting at about $35 per month. All systems carry a 10-year tank and valve warranty, 5-year warranty on electronic heads, and a 1-year labor guarantee. Extended service contracts are also available for worry-free ownership.