Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | Helenwood
Crystal-clear, great-tasting water is more than a luxury in Helenwood—it’s a promise when HEP’s licensed technicians are on the job. Armed with advanced testing equipment and industry-leading filtration systems, our team pinpoints contaminants at the source and designs custom solutions that turn every tap into a fountain of purity. From removing hard-to-see sediments to balancing pH levels, we handle all the behind-the-walls work so you can pour with confidence and cook, bathe, or brew without a second thought.
Whether you’re upgrading an older home or safeguarding a brand-new build, our local pros make water purification effortless. We arrive on time, respect your space, and leave you with a streamlined setup that’s backed by robust warranties and 24/7 emergency support. Ready to taste the difference? Call HEP today and experience how professional care turns ordinary water into something extraordinary.
FAQs
What types of water purification systems do you install in Helenwood homes?
Our licensed plumbers install a full range of residential and light-commercial purification solutions, including whole-house carbon filtration, water softeners, reverse-osmosis (RO) drinking-water stations, iron and sulfur removal filters, UV disinfecting lights, and point-of-use sediment filters. Each system is selected based on a detailed onsite water analysis, local Helenwood water-quality data, and the specific concerns you have—whether that’s chlorine taste from city water or bacteria and mineral staining from a private well.
How can I tell if my Helenwood property needs a water purification system?
Common warning signs are metallic or sulfur odors, hard-water scale on fixtures, orange or black staining, cloudy ice, or recurring gastrointestinal irritation after drinking tap water. In Helenwood we see mineral hardness above 8 gpg, iron levels that can exceed 0.3 ppm in some wells, and periodic chlorine spikes in municipal supplies. We offer a complimentary in-home test that checks hardness, pH, iron, sulfur, TDS, and chlorine so you can make an informed decision.
Are your water-purification technicians licensed and insured?
Yes. Every technician who works on your plumbing is a Tennessee-licensed Journeyman or Master Plumber and is specifically trained and certified by major equipment manufacturers such as Pentair, Water-Right, and Watts. We carry full general liability and workers’-comp insurance, and our company license number and proof of coverage are provided on every estimate for your peace of mind.
What does the installation process involve and how long will it take?
After the free water test, we email you a written proposal within 24 hours. Once approved, we schedule installation—usually within a week. Most under-sink RO systems take 2–3 hours; whole-house softener and carbon filter combos typically require 4–6 hours, including plumbing tie-ins, programming, and sanitizing the lines. We handle all permitting with Scott County, perform a pressure test, and clean up the work area before we leave. A final walkthrough shows you how to use the bypass valve and change pre-filters.
How much maintenance do water purification systems require, and do you offer service plans?
Maintenance varies by system. RO membranes last 2–4 years; pre-filters need annual replacement. Water softeners and iron filters require 1–2 bags of salt or media top-off every few months. UV lamps must be changed yearly. We offer affordable service plans that include annual inspections, filter changes, media re-beds, lamp swaps, and on-call priority support. Plan members save 10 % on replacement parts and labor.
Will a purification system improve the taste and safety of Helenwood well water?
Absolutely. Many Helenwood wells contain excess hardness, iron, and coliform bacteria. A multi-stage setup—sediment filter, softener or iron filter, and UV disinfection—removes suspended solids, eliminates metallic taste, and neutralizes 99.99 % of bacteria and viruses. If you want bottled-water quality, adding an RO faucet polishes the water further by reducing total dissolved solids to under 25 ppm. The result is safer drinking water, longer appliance life, and spotless laundry.