Utility Rebates
Utility Rebates | Toilet Upgrades and Replacements | Plumbing | Helenwood
Looking to flush high water bills down the drain? HEP is your local Helenwood partner for energy-smart plumbing that pays you back. We guide homeowners through every step of the utility rebate process—helping you choose high-efficiency toilets, filing the paperwork, and securing the cash incentives that make your bathroom project even more affordable. Our licensed plumbers arrive on time, protect your home like it’s their own, and leave you with sparkling new fixtures that use up to 60 % less water per flush.
From quick swaps in cozy half-baths to full master-suite remodels, our team delivers top-quality toilet upgrades and replacements that improve performance, lower monthly costs, and boost property value. Schedule a free, no-pressure estimate today and see how easy saving money—and water—can be with HEP on your side.
FAQs
What utility rebates are available in Helenwood for replacing an old toilet with a high-efficiency model?
Most Helenwood residents served by the Plateau Utility District or Oneida Water & Wastewater can claim a $40–$75 bill credit when they replace a 1.6-gpf (gallons per flush) or larger toilet with a WaterSense-labeled unit that uses 1.28 gpf or less. Some homeowners with electric service from TVA partners can stack an additional $25 efficiency bonus, bringing the total potential rebate to about $100 per toilet (limit two per household per calendar year).
How do I know if my household qualifies for the toilet rebate program?
You must (1) reside in a single-family home, condo, or apartment built before 1995; (2) receive water service from a participating local utility; (3) replace an existing gravity-flush toilet rated at 1.6 gpf or higher; and (4) submit the rebate application within 90 days of purchase. Renters can apply if the property owner signs the form. Newly built homes and additions are not eligible because the plumbing code already requires high-efficiency toilets.
Which toilet models are eligible for the rebate and water-savings incentives?
Toilets must carry the EPA WaterSense label or be listed at watersense.org. That includes most leading 1.28 gpf gravity toilets, dual-flush toilets delivering an average of 1.28 gpf, and some pressure-assist 1.0 gpf units. Wall-hung commercial flushometer fixtures and composting toilets are not covered. When in doubt, give us the model number and we will confirm eligibility with the utility before you buy.
Do I have to use a licensed plumber to claim the rebate, or can I install the toilet myself?
Self-installation is allowed, but the rebate form must include dated photos of the old toilet removed and the new WaterSense model in place, along with the box label showing the flush volume. If you hire us or another licensed Tennessee plumber, we will provide the invoice and completion certificate the utility requires, which makes the paperwork faster and avoids callbacks for leaks or rocking bowls.
How much water and money can I expect to save by upgrading to a WaterSense-labeled toilet?
A standard 1.6 gpf toilet flushed 5 times a day uses about 2,920 gallons per person each year. A 1.28 gpf WaterSense toilet uses roughly 2,336 gallons—saving 584 gallons annually. In a four-person household, that is about 2,300 gallons per year, worth $20–$30 on typical Plateau Utility District bills. If you are replacing an older 3.5 gpf or 5 gpf fixture, the savings jump to 10,000–15,000 gallons and $80–$120 a year, meaning the rebate and savings often pay for the new toilet in less than two years.
What is the step-by-step process for applying for the rebate through your company?
1) Call or book online for a free on-site visit. 2) We confirm your existing toilet’s flush volume and gather utility account details. 3) Choose an eligible WaterSense model from our catalog or a local supplier. 4) We remove and recycle the old toilet, install the new one, and test for leaks. 5) You sign the utility’s rebate form; we attach the paid invoice, photos, and disposal receipt. 6) We submit the packet to the utility within 10 days and follow up until the credit appears on your water bill—usually 4–6 weeks.