- HEP Plumbing
- Precision Leak Detection

Precision Leak Detection
Precision Leak Detection | Emergency Plumbing | Plumbing | Helenwood
When a hidden pinhole turns into soaked drywall or a burst line threatens your foundation, you need help that’s faster and more precise than guess-and-check repairs. HEP’s Precision Leak Detection team in Helenwood arrives with state-of-the-art acoustic listening devices, infrared cameras, and pressure testing tools that locate the exact source of water loss without unnecessary wall cuts or yard excavation. One visit pinpoints the problem; one repair fixes it for good—saving you money, mess, and stress.
Because leaks rarely wait for business hours, our licensed technicians stand ready 24/7 for emergency plumbing responses. From the moment you call, we track the leak, isolate the flow, and restore your system, all while keeping you informed with upfront pricing and clear options. Trust the hometown pros who treat your home like their own, and get your water running right—right away.
FAQs
How fast can your team respond to an emergency leak in Helenwood?
Because we’re centrally based in Scott County, our on-call technicians can usually arrive anywhere in Helenwood within 60 minutes—often sooner. Our dispatchers track real-time crew locations, so as soon as you call, the closest certified plumber is routed straight to your property.
What kinds of leak-detection technology do you use?
We combine electronic acoustic sensors, infrared thermal imaging, and tracer-gas pressure testing. Acoustic sensors pinpoint the sound signature of water escaping under floors or behind walls, while thermal imaging finds hidden moisture patterns. If needed, we introduce a harmless hydrogen/nitrogen tracer gas into the line; ultra-sensitive detectors then locate the exact exit point, allowing us to pinpoint leaks without tearing out large sections of drywall or concrete.
Will leak detection damage my home or business?
No. Our precision methods are non-invasive. Instead of exploratory demolition, we isolate the leak location first and make a surgical opening only where repair is required. This keeps repair areas small, reduces cleanup time, and saves you money on restoration.
Are your plumbers licensed and insured for work in Tennessee?
Yes. Every field technician holds a Tennessee journeyman or master plumbing license, carries Liability and Workers’ Compensation coverage, and undergoes annual background checks. We can provide proof of licensing and insurance on demand for your peace of mind.
What should I do while waiting for the emergency plumber to arrive?
1) Shut off the main water valve—usually located at the meter box or where the supply line enters the building. 2) Cut power to affected areas if water is near electrical outlets or appliances. 3) Open faucets to relieve residual pressure. 4) Collect dripping water with buckets or towels to minimize damage. 5) Take photos for insurance documentation. Then wait in a safe, dry area until our technician arrives and walks you through next steps.
How much does precision leak detection cost, and is it covered by insurance?
Standard diagnostic pricing in Helenwood starts at $179 for residential calls and $249 for commercial, which includes travel, inspection, and a full report. Complex slab or sewer leaks may require additional testing. Many homeowner policies cover both the water damage and the leak-detection fee when it is deemed necessary to prevent further loss. We supply detailed reports and work directly with most insurers to streamline your claim.