- HEP Plumbing
- Upfront Price

Upfront Price
Upfront Price | Drain Opening | Plumbing | Helenwood
When a sink starts to back up or the shower turns into a wading pool, Helenwood homeowners know exactly who to call. HEP’s upfront price plumbing team arrives ready for fast, no-mess drain opening, and you’ll see the cost before the first wrench turns—no hidden add-ons, no after-the-fact surprises. Our licensed pros come equipped with state-of-the-art cameras, eco-friendly cleaners, and powered augers that cut through years of buildup in minutes.
We’re locals, so we treat your home like our own and respect your time with convenient scheduling, 24/7 emergency response, and text alerts that show who’s on the way. Whether it’s a stubborn kitchen clog or a main line meltdown, HEP backs every service with a satisfaction guarantee that keeps the water—and your day—flowing smoothly. Choose the hometown specialists who make drain opening simple, transparent, and stress-free.
FAQs
What does “upfront price plumbing” mean for drain opening in Helenwood?
Upfront pricing means you’ll know the full cost of your drain-opening service before any work begins. After we inspect the clog and determine the best method to clear it, we give you a firm, written quote that includes labor, parts, and tax. The price will not change as long as the scope of work remains the same, so there are no hidden fees or surprise add-ons when the job is finished.
How quickly can you get a plumber to my home or business in Helenwood?
We provide same-day and 24/7 emergency service for drain stoppages in Helenwood and the surrounding Scott County area. Calls received before noon are usually dispatched within two hours, and after-hours or weekend requests are routed to our on-call technician. Our customer care team will give you a precise arrival window and send real-time text updates when the plumber is on the way.
What types of clogs do you clear during a standard drain-opening visit?
A standard drain-opening covers kitchen sinks, bathroom sinks, tubs, showers, floor drains, and washing-machine lines up to the cleanout or the first 100 feet of pipe. We remove hair, grease, soap buildup, food waste, and most small foreign objects. If we discover root intrusion, a collapsed line, or another major obstruction, we’ll explain the issue, show you camera footage if available, and quote any additional repair work separately before proceeding.
Do you offer a warranty on your drain-opening service?
Yes. Every residential drain-opening comes with a 30-day clog-free guarantee. If the same line backs up again within 30 days under normal use, we will return once at no additional charge to re-clear it. For commercial properties the warranty is 7 days due to heavier usage. Warranties do not apply to lines with structural defects, root issues, or items we advised needed repair during the initial visit.
Will you use harsh chemicals to clear my drain?
No. We rely on professional-grade mechanical methods such as drain augers (snakes), high-pressure water jetting, and mini-cable machines. These techniques physically remove or break up the clog without introducing caustic chemicals that can damage pipes, septic systems, or the environment. If we need an enzymatic or bio-based treatment for preventative maintenance, we’ll discuss it with you first.
How can I keep my drains from clogging again?
• Use strainers in sinks and tubs to catch hair and food particles. • Avoid pouring grease, coffee grounds, or starchy foods down kitchen drains. • Run hot water for 30 seconds after each use to flush soap and debris. • Schedule an annual preventative drain cleaning and camera inspection, especially if you have large trees near your sewer line. • For households on septic systems in Helenwood, have the tank pumped every 3–5 years to prevent backups caused by solids reaching the drainfield.