Commercial Water Heaters
Commercial Water Heaters | Commercial Plumbing | Plumbing | Helenwood
Whether you manage a busy restaurant on U.S. 27 or keep the showers hot at a Helenwood gym, dependable hot water is non-negotiable. HEP specializes in designing, installing, and maintaining high-capacity water heaters that match the unique demands of local businesses, from boutique B&Bs to large manufacturing facilities. Our certified technicians size every system precisely, so you never waste energy—or run out of steam during peak hours.
Backed by 24/7 emergency support, transparent pricing, and decades of experience in commercial plumbing, we handle everything from rapid replacements to proactive maintenance plans that extend equipment life and cut utility costs. When Helenwood enterprises need reliable hot water with zero downtime, they turn to HEP—because “Happy, Excellent, Professional” isn’t just our name; it’s our promise.
FAQs
What types of commercial water heaters do you install or service in Helenwood?
We work on the full range of commercial water-heating equipment, including high-efficiency gas and electric storage tanks, tankless/instantaneous units, heat-pump water heaters, and large-volume boiler/tank combinations. Our technicians are factory-trained on leading brands such as Rheem, A.O. Smith, Bradford White, Lochinvar, and Rinnai, so we can repair, replace, or newly install units sized from 50 gallons up to multi-thousand-gallon systems for hotels, restaurants, schools, manufacturing plants, and healthcare facilities across Helenwood and the surrounding Scott County area.
How fast can you respond to an emergency commercial water-heater breakdown?
Because hot water is critical for many businesses, we provide 24/7 emergency service with a target on-site arrival time of 2 hours or less within Helenwood city limits and 3 hours for outlying areas. Our service vans are stocked with the most common pumps, thermostats, heating elements, gas valves, and control boards, allowing us to complete more than 80 percent of repairs on the first visit. If a tank has failed beyond repair, we can arrange same-day temporary hot-water skids and fast-track a replacement unit through our supplier network.
What are the warning signs that my commercial water heater needs maintenance or replacement?
Watch for any drop in hot-water temperature or volume, rising energy bills, visible corrosion or leaks around the tank or piping, discolored or foul-smelling water, popping or rumbling noises during operation, or repeated tripped safety devices. These symptoms often indicate scale buildup, failing heating elements or burners, anode-rod depletion, or tank deterioration. Addressing issues early can extend equipment life and prevent unplanned downtime; waiting too long may require a full replacement and possible water-damage remediation.
Do you handle code compliance and permitting for new commercial water-heater installations in Helenwood?
Yes. Commercial water-heating systems are regulated by the Tennessee State Plumbing Code, local county amendments, and manufacturer installation requirements. Our project managers take care of everything—from calculating proper sizing and venting to filing permit applications with Helenwood’s building department, scheduling inspections, and providing ASME pressure-vessel documentation where required. Upon completion we deliver a signed inspection card and a detailed commissioning report for your facility records and insurance compliance.
How can my business reduce the energy costs associated with hot-water production?
We start with a free on-site assessment that checks equipment age, efficiency rating, hot-water demand patterns, pipe insulation, and control settings. Upgrades such as condensing tankless units, heat-pump water heaters, or adding storage to enable off-peak heating can cut energy use by 20–60 percent. We also install mixing valves that allow you to store water hotter while safely delivering lower-temperature water, reducing the chance of Legionella growth and scalding. Finally, regular descaling, burner tune-ups, and smart controls keep any system running at peak efficiency.
Do you offer routine maintenance plans for commercial water heaters, and what do they include?
Yes. Our customizable quarterly, semi-annual, or annual plans include a complete inspection of tanks, heat exchangers, flues, safety valves, anode rods, and controls; water-quality testing; descaling and flushing; combustion analysis for gas units; electrical testing for electric or heat-pump models; and written performance reports with recommendations. Customers on a plan receive priority scheduling, no overtime charges for emergency calls, and extended parts-and-labor warranties on repairs performed by our team.