Workmanship Guarantee
Workmanship Guarantee | Toilet Upgrades and Replacements | Plumbing | Heiskell
Looking for a bathroom refresh or an end to constant clogs? HEP’s licensed plumbers in Heiskell deliver meticulous toilet upgrades and replacements backed by our celebrated Workmanship Guarantee. From sleek, water-saving models to comfort-height fixtures, we handle every step—removal, precise installation, disposal of the old unit, and a spotless cleanup—so you can enjoy modern efficiency without lifting a finger. Our team arrives on time, respects your home, and tests every connection twice, ensuring leak-free performance that lasts.
Should anything related to our labor falter, we return promptly at no cost to you—no fine print, no excuses. That’s how confident we are in our craftsmanship and why neighbors all over Heiskell trust HEP for crystal-clear communication, upfront pricing, and 24/7 emergency support. Upgrade today and experience the worry-free difference of a locally owned company that treats your bathroom like our own.
FAQs
What does your workmanship guarantee cover for toilet upgrades and replacements?
Our workmanship guarantee in Heiskell covers all labor associated with your toilet upgrade or replacement. This means we stand behind the precision of every connection, the integrity of the seal at the floor flange, the correct operation of fill and flush valves, and the proper venting of your drain line. If any issue arises that is directly related to the quality of our installation within the guarantee period, we return promptly to make it right at no additional cost to you.
How long does the workmanship guarantee last, and is it transferable?
For residential customers in Heiskell, our workmanship guarantee is valid for a full two years from the date of installation. If you sell your home within that period, the guarantee automatically transfers to the new homeowner, giving buyers added confidence in your plumbing system. Commercial projects are typically covered for one year unless otherwise specified in the contract.
What types of toilet upgrades do you offer in Heiskell?
We install all major toilet styles, including high-efficiency 1.28 gpf models, comfort-height elongated bowls, wall-hung carriers, pressure-assisted units, bidet-seat-ready toilets, and smart toilets with heated seats and automatic flush. If you’re unsure which fixture best fits your needs, we provide a complimentary on-site assessment to review water-saving benefits, rough-in requirements, and available rebates from local utilities.
What is the typical timeline and process for a toilet replacement project?
Most standard replacements in Heiskell can be completed in 2–3 hours. We start by protecting your flooring, then shut off the water, drain and remove the old toilet, inspect and clean the flange, install a new wax or rubber seal, set and level the new toilet, reconnect the supply line, and test for leaks. If the flange or subfloor is damaged, we’ll repair it the same day, which may add an extra hour or two. You receive a detailed report and our workmanship guarantee paperwork before we leave.
Do you pull permits and follow local Heiskell plumbing codes during a replacement?
Yes. Knox County requires a plumbing permit when altering drainage or venting, and we handle the paperwork and inspection scheduling for you. All work is performed to the latest International Plumbing Code (IPC) as adopted by Tennessee, including proper trap seal depth, vent sizing, and water hammer arrestor placement when needed. Compliance with code also preserves your manufacturer’s warranty and ensures long-term reliability.
How do I schedule service and what should I do to prepare my bathroom before your technicians arrive?
You can schedule by calling our office, using our online booking form, or sending a text. We offer same-day and next-day slots for emergencies. Before we arrive, please clear a path from the entry door to the bathroom, remove any items stored around the toilet, and shut off pets in another room. If your new toilet is already on site, leave it in its box near the work area; otherwise, we can supply and transport the fixture for you. Our team will wear shoe covers, use drop cloths, and clean up thoroughly after the job.