Hot Water

HEP PlumbingHot Water

Hot Water | Tankless Water Heater Install | Plumbing | Heiskell

Swap clunky tanks for endless, on-demand comfort with HEP’s certified pros right here in Heiskell. Our team assesses your household’s flow rate, upgrades gas or electrical lines if needed, and mounts sleek, space-saving units that heat water only when you turn the tap—so you enjoy lower energy bills, a longer-lasting system, and limitless hot showers for years to come. From the first call to the final pressure test, we handle every step with hometown courtesy and industry-leading warranties.

Whether you’re remodeling a single bathroom or outfitting a busy farm workshop, a tankless water heater install by HEP delivers performance tailored to East Tennessee living. Schedule today and discover why your neighbors trust us for reliable craftsmanship, 24/7 emergency service, and the warm feeling that comes from partnering with a local company that truly cares.

FAQs

What advantages does a tankless water heater offer over a conventional storage tank in Heiskell?

A properly sized tankless unit heats water only when you open a tap, so it eliminates standby heat loss and can lower hot-water energy use by 24–40 %. It also produces a continuous supply of hot water, so you never “run out” during long showers or back-to-back loads of laundry. Because the heat exchanger is the only major component, tankless units last 18–20 years—roughly double the life expectancy of a tank. The wall-hung design frees up several square feet of floor space, and most ENERGY STAR® models qualify for federal tax credits and local utility rebates.

How do I determine the correct size (flow rate and BTU/kW) for my Heiskell home?

Sizing is based on two factors: the maximum hot-water flow you’ll need at one time and the temperature rise required. In winter, Heiskell’s incoming water temperature averages about 55 °F. To reach a comfortable 120 °F you need a 65 °F rise. If you might run two showers and a washing machine simultaneously (roughly 7–9 gpm total), you’d choose a 180,000–199,000 BTU gas unit or a 27 kW electric model. We perform a no-cost site visit, calculate your peak demand room-by-room, and recommend a unit that guarantees stable temperature without oversizing.

What fuel options are available in the Heiskell area, and how do they affect installation?

Most homeowners here have access to natural gas via Knoxville Utilities Board service lines; rural properties often rely on propane. Either fuel delivers the highest flow rates in cold weather. Gas units need a ¾-inch gas line, Category III/IV stainless-steel or PVC venting, and a condensate drain. If you prefer an electric tankless heater, you’ll need a 200-amp (or larger) service panel and up to three dedicated 40-60 A breakers. We inspect your existing utilities, explain the pros and cons of each energy source, and handle all piping, venting, or electrical upgrades required by code.

What is involved in the installation process and how long will my hot water be off?

On installation day we drain and remove the old tank, mount the new unit on an exterior or interior wall, upgrade the gas line or electrical circuit, install intake/exhaust vents through the sidewall or roof, connect water lines with isolation valves for future maintenance, and program the controller. Most retrofits take 4–8 hours, so your hot water is typically restored the same day. We obtain all Knox or Anderson County permits, schedule any required inspections, and leave the work area clean before we leave.

Are there rebates or tax incentives for tankless water heaters in Heiskell?

Yes. ENERGY STAR-rated gas tankless models qualify for a 30 % federal tax credit up to $600 through 2032. Knoxville Utilities Board currently offers a $200 bill credit for qualifying high-efficiency gas water heaters, and TVA’s EnergyRight program periodically provides $100–$150 incentives (funds are limited). We supply the model documentation, serial numbers, and completed rebate forms, then submit them on your behalf so you receive every dollar available.

What ongoing maintenance does a tankless water heater need, and do you offer service plans?

To maintain warranty coverage and peak efficiency you should flush the heat exchanger with a descaling solution once a year (twice if you use a well with hard water), clean the inlet screen filter, and verify that the vent and condensate line are unobstructed. Our annual service plan—$129 for gas units and $99 for electric—includes a full flush, filter cleaning, combustion check, and a written condition report. We track your service history and remind you each year so you never miss an interval.

HEP Plumbing
Book Online
(423) 228-7696