- HEP Plumbing
- Genuine Replacement Parts

Genuine Replacement Parts
Genuine Replacement Parts | Garbage Disposal Repair | Plumbing | Heiskell
When the blades jam or the motor hums without turning, Heiskell homeowners know they can count on HEP’s genuine replacement parts plumbing team for fast, reliable garbage disposal repair. Our factory-authorized technicians arrive with fully stocked trucks, so whether your unit needs a new splash guard, reset switch, or complete grinding assembly, the right OEM component is always on hand. We diagnose the issue, quote upfront, and restore your kitchen rhythm the very same visit—backed by industry-leading warranties and our “Happy HEP” satisfaction pledge.
From clearing stubborn clogs to sealing stubborn leaks, every repair is carried out with meticulous attention to safety, cleanliness, and environmental responsibility. We recycle removed disposals, dispose of food waste properly, and leave your sink area spotless. Call or book online today, and discover why neighbors across Knox County trust HEP to keep the heart of their kitchen humming.
FAQs
How can I tell whether my garbage disposal needs repair or a full replacement?
Common repair-able issues include humming without grinding, slow drainage, minor leaks at the sink flange, or frequent tripping of the reset button. If the motor is burned out, the grinding chamber is cracked, or the unit is over 10–12 years old, replacement is usually more cost-effective. Our Heiskell technicians will inspect the unit on-site, explain the findings, and recommend either genuine replacement parts or a new disposal, depending on safety, cost, and long-term reliability.
Do you carry genuine replacement parts for all garbage disposal brands?
Yes. We stock factory-authorized parts for Insinkerator, Waste King, Moen, KitchenAid, GE, and most other major brands. Using OEM parts preserves the manufacturer’s warranty, guarantees a precise fit, and restores factory performance. If a rare part is not on the truck, we can have it delivered to your Heiskell address or our shop—usually within one business day.
How quickly can you provide garbage disposal repair service in Heiskell?
Same-day or next-day appointments are available for most Heiskell residents. Emergency slots are held for no-grind or leak situations that threaten kitchen flooding. Call before 2 p.m. Monday–Saturday and we’ll aim to have a licensed plumber at your door before the end of the day. Arrival windows are narrowed to two hours, and we call or text 30 minutes before we arrive so you’re not waiting all day.
What should I do if my disposal is jammed before the technician arrives?
1. Turn off the switch and unplug or cut power at the breaker. 2. Use the supplied hex (Allen) key in the bottom socket of the motor to manually turn the impeller and free obstructions. 3. Press the red reset button on the bottom of the unit. 4. Run cold water and briefly test. If it still hums or trips, stop and wait for service. Never insert your hand into the disposal or use chemical drain cleaners; they can corrode seals and void warranties.
Are your garbage disposal repairs covered by any warranty?
Absolutely. All parts we install are backed by the manufacturer’s warranty—typically 1–5 years depending on the model. Our labor carries a 12-month workmanship guarantee. If the same issue reappears within that period, we return to fix it at no additional charge. Warranty details are documented on your digital invoice for easy reference.
How much should I budget for a typical garbage disposal repair in Heiskell?
Minor repairs such as replacing a splash guard, unjamming the rotor, or tightening a loose flange generally run $95–$150. Mid-level repairs—motor capacitor replacement, new power cord, or leak-proofing seals—average $175–$250, parts and labor included. If the motor is failed or the grinding plate is cracked, installing a new disposal (including genuine parts, removal, and haul-away) usually ranges from $325 for a basic 1/3 HP unit to $550 for a premium ¾ HP model. We provide a written, up-front estimate before any work begins so there are no surprises.