Qualified Plumbers
Qualified Plumbers | Plumbing | Harrogate
When a burst pipe or persistent drip threatens to flood your day, HEP’s qualified plumbers arrive with reassuring speed and skill. Based in Harrogate and trusted across North Yorkshire for more than 40 years, we combine traditional craftsmanship with the latest diagnostic tech, so we can pinpoint problems fast and fix them for good. Friendly faces, tidy workspaces, and clear quotations come as standard—because we believe great service is just as important as great workmanship.
Whether you need an emergency repair at midnight, a full bathroom refurbishment, or proactive maintenance to keep your heating running smoothly, our Gas Safe and WaterSafe accredited team has you covered. We carry a van stocked with genuine parts, back every job with a no-quibble guarantee, and never leave until you’re completely satisfied.
Join thousands of local homeowners who rely on HEP for dependable plumbing support. One call, one visit, and your home’s waterworks are working the way they should—simple, safe, sorted.
FAQs
Are your plumbers fully qualified and insured?
Yes. Every engineer on our team is City & Guilds–trained, carries an NVQ Level 2 or higher in Plumbing & Heating, and is Gas Safe-registered for work on boilers or other gas appliances. We also hold £5 million public-liability insurance, so both your property and our plumbers are fully protected while any work is carried out.
Do you offer 24/7 emergency plumbing services in Harrogate?
Absolutely. Our emergency line is answered 24 hours a day, 365 days a year. Once you call, we aim to have a qualified plumber at any Harrogate address within 60 minutes. There is no premium rate for late-night call-outs—our pricing structure is the same no matter what time you need us.
What plumbing jobs can you handle?
We cover the full spectrum of domestic and light-commercial plumbing, including leak detection and repair, burst pipes, tap and toilet repairs, unblocking drains, boiler breakdowns, central-heating power-flushing, new bathroom installations, and landlord safety certificates. If you’re not sure whether we can help, just ring us and our office staff will confirm before booking an appointment.
Do you serve villages around Harrogate as well?
Yes. In addition to Harrogate town centre, we regularly attend properties in Knaresborough, Ripley, Pannal, Spofforth, Killinghall, and other nearby villages. Our GPS-tracked vans are strategically located so that we can reach most addresses within 30–60 minutes in normal traffic.
How much will my plumbing repair cost and do you offer free quotes?
For planned work we provide free, no-obligation written quotations that list labour, parts, and VAT so you can see exactly what you’re paying for. For small jobs we charge a transparent hourly rate with a one-hour minimum; larger projects are priced as fixed-fee. There are never hidden extras, and we’ll always discuss any unforeseen issues with you before proceeding.
Is your work guaranteed?
Yes. All workmanship is covered by our 12-month labour guarantee, and any materials or appliances we supply are backed by the manufacturer’s warranty (usually 1–10 years depending on the product). If a problem related to our work arises within the guarantee period, we’ll return promptly and put it right at no additional cost.