- HEP Plumbing
- High-recovery Gas Models

High-recovery Gas Models
High-recovery Gas Models | Tank Water Heater | Plumbing | Harrogate
When Harrogate mornings start crisp and cold, you need hot water that keeps pace with busy family routines. HEP’s high-recovery gas models are engineered to refill swiftly, delivering a generous flow without the wait, so everyone gets a steamy shower and the washing-up is finished in one go. Built with durable glass-lined tanks, robust anode rods, and smart gas valves, each tank water heater is tuned for maximum efficiency while trimming fuel bills, helping households enjoy reliable comfort and eco-conscious performance all year round.
Local to Harrogate, our Gas Safe-registered team handles everything from swift, tidy installation to ongoing servicing, making the entire process effortless. We stock popular sizes for homes large and small, plus essential parts right here in Yorkshire, meaning less downtime if you ever need a repair. Choose HEP and discover a high-recovery system that works as hard as you do—ready whenever you turn the tap.
FAQs
What exactly is a high-recovery gas tank water heater and how is it different from a standard model?
A high-recovery (HR) gas water heater is built with a larger, more powerful burner and an optimized heat-exchanger so it can heat incoming cold water much faster than a conventional storage heater. While a typical 40 gal (180 L) residential unit recovers about 40–50 litres of hot water per hour, an HR model can deliver 80–120 litres—or even more for commercial-grade units—without increasing tank size. This means shorter wait times between showers, better performance for large families or businesses, and reduced risk of running out of hot water during peak demand.
How do I determine the right size and recovery rate for my Harrogate home or business?
Start by listing all fixtures and appliances that may draw hot water at the same time (showers, baths, dishwashers, washing machines, salon sinks, etc.). Add up their flow rates to get a peak-demand figure in litres per minute. Multiply that by the average length of use (usually 10 minutes for showers). Our design team then matches that demand to a tank volume and BTU/kW input that can replenish at the same rate. For most three-bed semi-detached homes in Harrogate, a 40–50 gal tank with a 50 kBTU burner is adequate. Large detached properties or commercial premises (B&Bs, cafés, hair salons) often need 75–120 gal storage with 75–199 kBTU input. We offer free on-site sizing visits so you get exactly the capacity you need—no more, no less.
Will a high-recovery gas water heater actually lower my energy bills?
Yes—when sized correctly. Because HR units heat water quickly, they spend less overall time firing, which reduces standby and cycling losses. Newer condensing HR models available through our Harrogate branch reach thermal efficiencies of 90–96 %, compared with 58–65 % for older atmospheric tanks. Customers typically report 10–25 % lower annual gas usage versus their previous standard heater, especially if they were previously forced to ‘oversize’ the tank to meet demand.
Are there local regulations or permits I should know about in Harrogate?
North Yorkshire Building Control follows Part L (energy) and Part G (water) of the Building Regulations. Any replacement or new gas water heater must: • be installed by a Gas Safe-registered engineer (we handle this in-house). • achieve the minimum efficiency figures set out in the current SAP tables. • have its flue route and termination inspected. • be notified to Building Control within 30 days of completion (we submit the paperwork electronically and supply you with the compliance certificate). If you are in a listed building or conservation area, an external flue may also require planning consent—ask our surveyor during your site visit.
How long does installation take, and will I be without hot water for long?
For a like-for-like swap the job usually takes 4–6 hours. We drain and remove the existing heater, set the new tank, connect gas, water and flue, fill and test, then commission the burner. You will be without hot water only while the change-over occurs—typically mid-morning to mid-afternoon. For first-time installations or if we are upgrading to a condensing HR model with new fluework, allow one full day. We always ensure at least one bathroom remains operational during the works.
What maintenance and warranty support do you provide?
All high-recovery models we supply come with a manufacturer’s tank warranty of 6–10 years and a parts warranty of 1–5 years, depending on brand. Our Harrogate service team offers an optional annual maintenance plan that includes: • visual inspection and burner tune-up • gas-soundness test and flue-gas analysis • anode-rod check/replacement • descaling flush (if you have hard water on the Nidderdale aquifer) Regular servicing keeps your warranty valid and extends lifespan well beyond 12–15 years. If you ever experience an issue, our 24/7 emergency line will dispatch a Gas Safe engineer within four hours inside the HG1-HG5 postcodes.