- HEP Plumbing
- CCTV Diagnostics

CCTV Diagnostics
CCTV Diagnostics | Main Line Issues | Plumbing | Harrogate
When the drains beneath Harrogate begin to grumble, HEP’s CCTV diagnostics step in to reveal the full picture. Pin-sharp, real-time footage lets our engineers travel the length of your pipework without breaking ground, pinpointing hidden cracks, root intrusions, grease build-ups and other main line issues before they have a chance to escalate. It’s quick, mess-free detective work that protects your property, your pocket and the town’s cherished limestone foundations all at once.
With the problem mapped and measured, we deliver targeted repairs—no guesswork, no unnecessary digging. Whether you’re safeguarding a Victorian terrace near The Stray or a bustling café off Parliament Street, HEP’s local specialists turn subterranean mysteries into clear-cut solutions, keeping Harrogate’s water flowing smoothly and your day running just as it should.
FAQs
Why is a CCTV drain survey important for main-line plumbing issues?
A CCTV inspection lets us see the inside of your main sewer line in real time, so we can pinpoint cracks, root intrusions, grease build-ups and collapsed pipe sections without digging. Accurate footage means faster diagnoses, targeted repairs and lower overall costs. For Harrogate homes—many of which still have clay or pitch-fibre pipes—a survey is the safest way to establish pipe condition before any remedial work or property purchase.
What signs suggest I might need a CCTV inspection of my main sewer line?
Common red flags include repeatedly blocked toilets or sinks, slow-draining baths, gurgling sounds, foul odours around drains, damp patches or sinkholes in the garden and wastewater backing up after heavy rain. If your Harrogate property is more than 30 years old or you have mature trees near the pipe run, a preventative survey is also advisable.
How does your CCTV diagnostic process work?
Our engineer arrives with a high-definition camera mounted on a flexible rod. After locating an accessible manhole or rodding eye, we feed the camera through the main line while recording live video. The on-screen meter counter logs the exact distance of defects, and we annotate the footage with observations. Once complete, you receive an HD video file, a condition report and a drawing that maps every issue we found.
Will the CCTV survey cause any disruption to my property?
Very little. We use existing access points, so no excavation is required. Water supply and household activities can usually continue as normal. A domestic main-line survey around Harrogate typically takes 30–60 minutes, after which we clean the area and leave your property exactly as we found it.
What happens if the CCTV survey reveals a fault?
You’ll get a clear, prioritised action plan. Minor blockages can be cleared immediately with high-pressure water jetting; tree roots can be cut back; cracks can be sealed with patch lining; and severely damaged sections can be excavated and replaced. We supply a fully costed quotation, can carry out most repairs the same day and will liaise with insurers if the work is covered by your policy.
How much does a CCTV main-line inspection cost in Harrogate and how quickly can you attend?
For domestic properties, prices start at £120 + VAT for up to 30 metres of main sewer line, including the full report and video. Larger or commercial systems are priced after a quick phone assessment. We operate 24/7 and can usually attend anywhere in Harrogate, Knaresborough, Ripon and surrounding villages the same day—often within two hours for emergencies.