CCTV Cameras
CCTV Cameras | Drain Opening | Plumbing | Harrogate
From tree-root invasions to stubborn fat-bergs, blockages don’t stand a chance against HEP’s specialist team in Harrogate. Our engineers feed high-definition CCTV cameras deep into your pipework, revealing the exact cause of disruption in moments. By seeing the problem rather than guessing, we cut out unnecessary digging, speed up repairs, and keep your home or business running smoothly.
Once we’ve pinpointed the blockage, our rapid drain opening methods restore full flow in a single visit—day or night, 365 days a year. Fully insured, City & Guilds qualified, and backed by upfront pricing, HEP delivers the clear, clean, and stress-free solution your drains deserve.
FAQs
What is a CCTV drain survey and why might I need one for my property in Harrogate?
A CCTV drain survey involves feeding a small, high-definition camera through your pipework to capture real-time images of the inside of your drains. It pinpoints blockages, structural defects, root intrusions or collapsed sections without excavation. Homeowners, landlords and businesses in Harrogate typically request a survey when they experience recurring blockages, foul smells, slow drainage, or when they want a pre-purchase ‘health check’ before buying a property.
How fast can you attend if I have a blocked drain?
We offer a same-day emergency response across Harrogate and the surrounding villages. For urgent blockages we aim to be on site within 60–90 minutes of your call, 24/7. Our vans carry CCTV cameras, high-pressure water jetting equipment and mechanical rodding kits so most problems are cleared during the first visit.
What kinds of blockages and drain issues can you clear or diagnose?
Our engineers tackle fat and grease build-ups, scale deposits, wet wipes, sanitary products, tree root ingress, displaced joints, cracked or collapsed pipes, and intruding connections. Using CCTV we confirm the exact cause and location, then remove it with jetting, electro-mechanical cutting, root cutting heads or manual rodding as appropriate.
I’m buying a house in Harrogate—will a CCTV survey help me?
Yes. A pre-purchase CCTV drain survey gives you a detailed condition report and video evidence of the drainage system. It highlights hidden defects that may lead to costly repairs later. Many mortgage lenders and insurers now request such surveys, so it can also speed up the conveyancing process and give you leverage to negotiate on price if faults are found.
Do you charge a call-out fee and how much does the service cost?
We have no hidden call-out fees. Daytime attendance for unblocking starts from £90+VAT, while a full CCTV survey with written report, annotated site plan and USB footage typically ranges from £150–£250+VAT, depending on the property size and accessibility. We provide fixed-price quotes before starting any work, and out-of-hours rates are agreed up front.
Will I receive a report and guidance after the CCTV survey?
Absolutely. You will get a digital video file, still images of key defects, a coded condition report compliant with WRc standards, and a drainage map showing pipe runs and manholes. If remedial work is required, we’ll outline the best solutions—such as localised patch lining, full relining or excavation—and supply a transparent quotation. We can also liaise with insurers on your behalf if the damage is claimable.