Retail Units
Retail Units | Commercial Plumbing | Plumbing | Harrogate
Keeping retail spaces in Harrogate flowing smoothly is what we do best. From boutique shops on Parliament Street to bustling supermarkets on the town’s outskirts, our team installs, maintains and upgrades every element of a store’s water system with minimal disruption to trading hours. Burst pipe in a stockroom, staff-toilet refurbishment, or new chilled-water supply for fresh-food cabinets—we plan, source and fit it all, right down to the last isolation valve.
HEP’s engineers are fully Gas Safe registered and carry decades of experience in commercial plumbing, giving facilities managers the confidence that compliance, hygiene and efficiency are built into every project. Rapid call-outs, transparent pricing and a huge stock of quality parts at our local depot mean you’re never left waiting for a fix. Talk to us today and keep your retail unit open, safe and profitable.
FAQs
What commercial plumbing services do you provide for retail units in Harrogate?
We handle the full spectrum of plumbing requirements for retail premises, including new pipework installations, staff and customer washroom fit-outs, water heater supply and fitting, backflow prevention, grease trap installation, drainage repairs, scheduled maintenance, and 24/7 emergency call-outs.
Are you familiar with local regulations and water bylaws?
Yes. All work is carried out to meet current Water Supply (Water Fittings) Regulations 1999 and Harrogate Borough Council bylaws. We also ensure compliance with WRAS standards, health & safety legislation, and (where relevant) gas-safe requirements, providing all certification on completion.
Can you work outside of trading hours to minimise disruption to my store?
Absolutely. We regularly schedule works for evenings, early mornings, or overnight so your retail operation stays open and customer experience is unaffected. Our vans are fully equipped, allowing us to complete most jobs in a single visit even during off-peak hours.
Do you offer preventative maintenance contracts for retail sites?
Yes. A planned preventative maintenance (PPM) contract can be tailored to cover periodic inspections, valve and pipework checks, water heater servicing, and drain cleaning. Regular servicing dramatically reduces emergency call-outs, lowers operating costs, and keeps you compliant with insurance requirements.
What is your typical response time for plumbing emergencies in Harrogate?
For retail customers within the HG postcode area we aim to be on site within 1 hour for critical issues such as major leaks or blocked customer toilets. Our 24/7 helpline is manned by qualified engineers who can often give interim advice while we are en route.
How are commercial plumbing projects priced and what payment options do you accept?
Smaller repair jobs are usually quoted on an hourly rate plus parts, while larger installations receive a fixed-price quotation following a free site survey. We provide transparent, itemised estimates with no hidden extras. Payment can be made via BACS, credit/debit card, or approved trade account. All invoices carry a 30-day credit term for businesses.