Workmanship Guarantee
Workmanship Guarantee | Garbage Disposal Repair | Plumbing | Harrison
When your kitchen comes to a standstill, HEP’s licensed plumbers are ready to jump in with fast, mess-free garbage disposal repair that’s backed by our exclusive Workmanship Guarantee. We arrive on time, protect your home with drop cloths and shoe covers, and diagnose clogs, jams, leaks, or electrical issues on the spot. If any part of our repair fails within the guaranteed period, we’ll return to Harrison and make it right—at no extra cost—because your peace of mind matters as much to us as a smoothly running sink.
Homeowners across Harrison choose HEP because we blend small-town courtesy with big-company resources. Our trucks are fully stocked, our pricing is upfront, and our plumbers explain every option before work begins. From restoring full grind power to eliminating foul odors, we’ll leave your disposal humming like new and your kitchen cleaner than we found it.
FAQs
What does your workmanship guarantee cover for garbage disposal repairs in Harrison?
Our workmanship guarantee covers all labor related to the garbage-disposal repair we perform at your Harrison home or business. If the unit malfunctions because of an installation error, improper adjustment, or any other mistake on our part, we’ll return promptly, diagnose the issue, and correct it at no additional labor charge. This includes reseating or refastening the disposal, sealing leaks at connections, and re-wiring or re-piping components we installed.
How long does the workmanship guarantee last?
We stand behind our labor for a full 12 months from the original repair date. During this period, any problem that can be traced to the work we performed will be fixed free of labor charges. Most disposal manufacturers provide their own parts warranty, so if a covered component fails during that time we’ll coordinate the parts replacement and install it at no labor cost.
Is anything NOT covered by the guarantee?
The guarantee does not cover issues unrelated to our workmanship, such as damage caused by foreign objects (silverware, shells, bones, etc.), electrical surges, frozen drain lines, or normal wear to blades and seals. It also excludes problems that arise if the disposal is used in a commercial capacity when it was repaired for residential use, or if any unlicensed third party alters our work.
How do I request service under the guarantee?
If you notice a problem, call our Harrison office at the number on your invoice or submit a claim through the online form. Tell us the original service date and describe the symptoms (e.g., leaks, humming, jams). We’ll schedule a priority visit—typically within 24–48 hours—and the dispatcher will confirm the appointment time. When the technician arrives, please have the original invoice available so we can verify coverage quickly.
Does the workmanship guarantee include parts or just labor?
Our guarantee specifically covers labor. However, most garbage disposals come with a manufacturer parts warranty ranging from 1–5 years. If a warranted part fails, we’ll help you obtain the replacement at no cost and install it for free during the 12-month workmanship-guarantee period. After 12 months, we still honor manufacturer parts warranties, but standard labor rates will apply.
Is the workmanship guarantee transferable if I sell my Harrison property?
Yes. If you sell your home within 12 months of our repair, the remaining balance of the workmanship guarantee automatically transfers to the new owner. Just give the buyer a copy of the service invoice and have them call us to register their contact information. This added assurance can be a selling point in the Harrison real-estate market.