- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Emergency Plumbing | Plumbing | Harrison
When a pipe bursts in the middle of the night or a drain backs up during Sunday dinner, Harrison homeowners know they can rely on HEP for swift, no-nonsense help. Our licensed technicians arrive fast, with fully stocked trucks and the experience to diagnose and fix leaks, clogs, broken water heaters, and sewer backups on the spot. Because we specialize in emergency plumbing, you’ll never wait for office hours—our hotline is answered 24/7 by real people ready to dispatch a pro.
Upfront Pricing means the number you approve before work starts is the number on your final invoice, every time. No hidden trip fees, overtime surprises, or mystery parts markups—just honest rates, clear communication, and workmanship backed by solid warranties. When minutes matter, choose the Harrison team that restores your home and your peace of mind in one visit.
FAQs
What does “upfront pricing” mean for your emergency plumbing services in Harrison?
Upfront pricing means you will know the exact cost of the repair before any work begins. After a rapid on-site assessment, our technician explains the problem, the corrective options, and their fixed prices. Once you approve a solution, that price is locked in—no hidden fees, hourly charges, or last-minute add-ons, even if the job takes longer than expected.
How fast can you arrive for an emergency plumbing call in Harrison?
We maintain dedicated emergency crews stationed throughout Harrison and the surrounding suburbs. In most cases, a licensed technician can be at your door within 60 minutes of your call, 24 hours a day, 365 days a year. Our dispatch team will provide a real-time arrival estimate and text you when the plumber is en route.
Do you charge overtime or after-hours fees for late-night or weekend emergencies?
No. Because we operate on a true upfront pricing model, the quoted price for your repair is the same whether the emergency happens at 3 p.m. or 3 a.m., on a weekday or a holiday. You pay only the fixed rate we quote after inspection—no overtime multipliers, trip fees, or holiday surcharges.
What kinds of plumbing emergencies can you handle?
Our Harrison emergency team is equipped to address burst pipes, major leaks, sewer backups, overflowing toilets, gas line leaks, blocked drains, broken water heaters, sump pump failures, and more. Each service vehicle carries advanced diagnostic tools, commercial-grade drain equipment, and a full inventory of common replacement parts to resolve most emergencies in a single visit.
Is there anything I should do while waiting for the plumber to arrive?
If it is safe, shut off the main water valve or the local supply valve near the fixture to minimize water damage. Turn off electricity to affected areas if water is near outlets. For gas leaks, leave the building immediately and wait outside. Do not attempt extensive repairs yourself—temporary measures like placing buckets under leaks or opening drains are fine, but let the professional handle the permanent fix.
Are your technicians licensed, insured, and background-checked?
Yes. Every plumber we dispatch in Harrison holds a current state plumbing license, carries full liability and workers’ compensation insurance, and has passed comprehensive background and drug screenings. Our company is also bonded and accredited by the Better Business Bureau, giving you additional peace of mind.