Certified Technicians
Certified Technicians | Emergency Plumbing | Plumbing | Harrison
When a burst pipe turns your basement into a wading pool or a clogged drain threatens to shut down your weekend, HEP’s certified technicians arrive in Harrison faster than you can find the mop. Our licensed, drug-tested professionals answer the call 24/7, equipped with state-of-the-art tools and a truck stocked like a mobile warehouse, so most fixes are completed on the first visit. From gas line leaks to water-heater failures, we restore comfort, safety, and peace of mind with courteous service and upfront, flat-rate pricing—no surprises, no overtime “gotchas.”
Homeowners and businesses alike trust HEP because we treat every service call as a high-stakes rescue mission. We photograph problem areas, explain your options in plain English, and back all workmanship with solid warranties. Keep our number on speed dial; when seconds count, our Harrison team makes “emergency plumbing” feel refreshingly routine.
FAQs
Do you offer 24/7 emergency plumbing services in Harrison?
Yes. Our certified technicians are on-call 24 hours a day, 7 days a week, including weekends and holidays. When you call our emergency line, you are immediately connected with a dispatcher who sends the closest available plumber to your location.
How fast can a technician reach my home or business during an emergency?
Our average on-site response time within Harrison city limits is 60 minutes or less. Because we keep fully stocked service vehicles strategically located throughout the area, most customers see a technician at their door in 30–45 minutes.
Are your plumbers licensed and insured?
Absolutely. Every technician who enters your property holds a current Arkansas Journeyman or Master Plumber license, carries state-required liability and workers’ compensation insurance, and completes ongoing training in code compliance and safety.
What types of emergencies do you handle?
We handle burst or frozen pipes, major leaks, sewer backups, overflowing toilets, water-heater failures, gas-line leaks, sump-pump failures, and any plumbing issue that threatens safety or may cause property damage if not resolved quickly.
How much will my emergency repair cost?
You’ll receive upfront, flat-rate pricing before any work begins. After diagnosing the problem, the technician presents you with repair options and their costs, so you can approve the solution that fits your budget. There are no overtime, holiday, or hidden fees—just transparent pricing.
Is there anything I can do before the technician arrives?
If it’s safe, shut off the main water valve (usually near the meter) to minimize damage. For gas leaks, leave the building immediately and call both us and your utility provider. Avoid using electrical appliances near standing water, and keep children and pets away from the affected area until help arrives.