Satisfaction Guarantee

HEP PlumbingSatisfaction Guarantee

Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Harriman

When your kitchen sink starts gurgling and the daily grind comes to a halt, HEP’s licensed plumbers are only minutes away in Harriman, ready to deliver fast, precision-focused garbage disposal repair backed by our 100% Satisfaction Guarantee. We diagnose everything from jammed impellers to mysterious leaks, arrive with fully stocked trucks, and treat your home with the same respect we show our own—boot covers, drop cloths, and crystal-clear communication included.

Because we’re neighbors first and technicians second, you’ll get upfront, no-surprise pricing, genuine replacement parts, and workmanship we stand behind long after the job is done. If you’re not thrilled with the results, we’ll make it right—period. Count on HEP to get your sink humming again so you can get back to cooking, cleaning, and living, worry-free.

FAQs

What kinds of garbage disposal problems can you repair in Harriman?

Our licensed plumbers handle everything from jammed or humming units and chronic clogging to leaks, bad odors, poor grinding performance, and complete motor failure. We also replace worn seals, cracked housings, and faulty electrical connections. If the disposal can be safely and economically repaired, we’ll get it running like new; if replacement is more cost-effective, we’ll explain your options up front.

How does your 100 % Satisfaction Guarantee work?

If you’re not completely satisfied with our workmanship or the performance of your disposal after we finish the repair, simply call us within 30 days. We’ll return promptly at no extra charge to make it right. If we still can’t resolve the issue, we’ll remove our parts (if applicable) and issue you a full refund—no fine print, no hassles. Your peace of mind is our priority.

Are your plumbers licensed and insured for work in Tennessee?

Yes. Every technician who services your Harriman home holds a current Tennessee journeyman or master plumbing license, carries full liability and workers’ compensation insurance, and undergoes ongoing factory-authorized training on the latest garbage disposal technologies. This protects you from liability and guarantees the repair meets state and local codes.

How quickly can you fix my garbage disposal once I call?

We offer same-day service for most Harriman addresses when you call before noon, and 24/7 emergency dispatch for severe leaks or backed-up sinks. Our fully stocked service vans carry common replacement parts and new disposals, allowing the majority of repairs to be completed in a single visit—usually within 60–90 minutes of arrival.

Is there anything I should do before the technician gets here?

Turn off the power switch to the disposal and, if possible, unplug the unit under the sink to prevent accidental activation. Avoid running water or attempting DIY fixes with foreign objects, which can worsen jams or damage the grinding chamber. Clear the area beneath the sink so our technician has easy, safe access to the disposal and plumbing connections.

Should I repair or replace an older, malfunctioning garbage disposal?

We generally recommend repair if the unit is less than eight years old, the motor is sound, and the issue involves inexpensive parts such as a jam, worn splash guard, or minor leak. If your disposal is older than eight to ten years, frequently tripping the reset button, leaking from the bottom, or has a burnt-out motor, replacement is usually more economical and comes with a new manufacturer’s warranty. Our technician will provide upfront pricing for both options so you can make an informed decision.

HEP Plumbing
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(423) 228-7696