Up-front Pricing
Up-front Pricing | Emergency Plumbing | Plumbing | Harriman
When water is pouring where it shouldn’t, Harriman residents turn to HEP for fast, no-surprise help. Our licensed technicians specialize in emergency plumbing, arriving 24/7 with fully stocked trucks and the know-how to stop leaks, clear clogs, and restore hot water on the spot. Before we turn a wrench, you’ll get an up-front price in writing—so you can breathe easy knowing the cost won’t change halfway through the job.
From frozen pipes on chilly winter nights to malfunctioning water heaters during weekend gatherings, we’ve seen it all and fixed it all. We wear protective booties, treat your home like our own, and back every repair with a satisfaction guarantee. When minutes matter, count on HEP’s local team to bring calm, clarity, and lasting solutions—all at a price you approve before work begins.
FAQs
What counts as a plumbing emergency, and how fast can you get to my home in Harriman?
A plumbing emergency is any situation that threatens to damage your property, disrupt essential water service, or create health and safety risks—such as burst pipes, major leaks, overflowing toilets, sewer backups, or complete loss of water. Because these issues can quickly escalate, our Harriman-based team is on call 24/7. In most cases, we can dispatch a licensed plumber within 60–90 minutes of your call, day or night.
Do you really give up-front pricing even for emergency service?
Yes. Before any work begins, your technician will inspect the problem, explain the repair options, and present a firm, written price. That quoted price covers labor, parts, and tax, so you know the exact cost before we pick up a wrench—no hidden charges, no surprise add-ons once the job is finished.
Are there extra fees for nights, weekends, or holidays?
No. Our up-front pricing model means the diagnostic fee and the flat-rate repair price remain the same 24 hours a day, 365 days a year. You pay the same fair rate on Christmas Eve or at 3 a.m. on a Sunday that you would during regular business hours.
What payment options and financing do you offer?
We accept all major credit cards, debit cards, checks, and cash. For larger emergency repairs, we partner with reputable lenders to offer same-day financing plans with low or zero-interest promotional periods (subject to credit approval). Your technician can walk you through the quick application process on site.
Can you handle any type of emergency plumbing issue?
Absolutely. Our fully stocked service vehicles carry the tools and commonly required parts to repair or replace burst supply lines, broken water heaters, failed sump pumps, clogged main sewer lines, and more. If a specialized part is needed, we have relationships with local suppliers in Harriman that allow us to pick up materials the same day in most cases.
What should I do while I wait for the emergency plumber to arrive?
If safe to do so, locate your main water shut-off valve and turn it clockwise to stop the flow of water; this can drastically reduce damage from leaks. For overflowing fixtures, close the fixture-specific shut-off under the sink or behind the toilet. Avoid using electrical appliances around standing water, and do not attempt complex repairs yourself—they can worsen the problem or void warranties. Once you’ve limited water flow, clear a path to the affected area so the technician can get right to work when they arrive.