- HEP Plumbing
- Whole-home Filter

Whole-home Filter
Whole-home Filter | Water Purification | Plumbing | Halls
Imagine turning on any tap in your Halls home and knowing the water is as crisp, clean, and refreshing as a mountain spring. HEP’s whole-home filter system quietly intercepts sediment, chlorine, heavy metals, and odd tastes before they ever reach your glass, showerhead, or dishwasher. Because the unit is installed right where water enters the house, you enjoy consistent protection in every room without juggling pitchers, faucet attachments, or expensive bottled alternatives—just seamless, hassle-free peace of mind backed by local experts who’ve served East Tennessee for decades.
Beyond the everyday comfort, our professionally installed solution safeguards plumbing fixtures and appliances from mineral buildup, helping them last longer and run more efficiently. Better-tasting coffee, softer laundry, healthier skin, and fewer maintenance calls all start with effective water purification that fits neatly into your busy life. Schedule your free in-home consultation today and discover how easy it is to elevate the quality of every drop you drink, cook with, and bathe in.
FAQs
What contaminants does your whole-home filtration system remove from Halls municipal or well water?
Our multi-stage systems are engineered to target the most common contaminants found in both Halls city water and local well supplies. These include chlorine and chloramine used for disinfection, sediment (sand, rust, silt), heavy metals such as lead and mercury, volatile organic compounds (VOCs), agricultural runoff like pesticides and herbicides, and unpleasant tastes or odors caused by sulfur or organic matter. Optional add-on cartridges can also address hard-water minerals (scale) and bacteria/viruses for homes that require extra protection.
How is a whole-home filter different from an under-sink or pitcher filter?
A whole-home (also called point-of-entry) system is installed on the main water line where it enters your house. This means every tap—kitchen, bathrooms, laundry, outdoor spigots—receives filtered water. Under-sink or pitcher units treat only the water from a single faucet after it has already traveled through pipes, fixtures, and appliances. Whole-home filtration therefore protects plumbing, water-using appliances, and your skin and hair during bathing, while also providing purified drinking water throughout the property.
Will installing a whole-home filter reduce my water pressure?
When sized correctly, pressure loss is minimal—typically less than 3-4 psi, which is not noticeable in daily use. Our team measures your home’s peak flow requirements and matches them to a filter housing and media bed that allow high flow rates. We also install bypass valves and pressure gauges so you can monitor performance and quickly isolate the system for maintenance if needed.
How often do I need to replace the filters, and what does it cost?
The primary sediment and carbon cartridges typically last 6–12 months, depending on water quality and household usage. High-capacity catalytic carbon or mixed-media tanks may last 3–5 years before a media change is required. Replacement costs range from $40–$120 per cartridge, while media re-beds run $250–$400. We provide usage-based reminders and offer annual service plans that include inspections, parts, and labor at a discounted bundle rate.
Can the system be installed in older Halls homes with limited crawl-space or basement access?
Yes. Our licensed plumbers perform a free site assessment to locate the best point of entry, even in homes with tight crawl spaces or slab foundations. Compact, wall-mounted housings and flexible piping solutions allow us to retrofit systems without major structural work. In most cases installation takes 3–5 hours and involves shutting off water, cutting into the main line, adding shut-off/bypass valves, and ensuring all joints meet current Tennessee plumbing codes.
What maintenance support do you offer after installation?
Every system comes with a detailed owner’s manual, filter-change calendar, and phone/email support. We offer three service levels—from do-it-yourself filter kits delivered to your door, to full-service plans where our technicians handle all cartridge changes, sanitization, and performance testing once or twice a year. Customers on a service plan receive priority scheduling and a 10% discount on any future upgrades or repairs.