- HEP Plumbing
- Toilet Troubles

Toilet Troubles
Toilet Troubles | Toilet Upgrades and Replacements | Plumbing | Halls
Is your bathroom stuck in the past—or worse, springing leaks at every flush? HEP’s Toilet Troubles team brings fast, fuss-free relief to Halls homeowners, swapping out shaky seats, outdated tanks, and never-ending clogs for sleek, water-smart fixtures that work the first time, every time. Our licensed plumbers arrive on schedule, protect your flooring with drop cloths, and treat your home like it’s their own—all while keeping you in the loop with clear, upfront pricing.
Whether you’re chasing lower water bills or dreaming of a spa-worthy throne, our toilet upgrades and replacements service pairs top-tier products with meticulous installation. From eco-friendly dual-flush models to comfort-height designs, we help you choose the perfect fit, haul away the old unit, and back the job with HEP’s rock-solid workmanship guarantee. Flush your worries for good and let us elevate the most underappreciated seat in the house.
FAQs
How do I know when it’s time to replace rather than repair my toilet?
Frequent clogs, cracks in the tank or bowl, persistent leaks around the base, or rising water bills from inefficiency are strong indicators. If your toilet is over 20 years old, parts can be hard to source and modern high-efficiency models can save up to 13,000 litres of water per year, making replacement the smarter long-term choice.
What types of toilets do you install in Halls, and which is best for my home?
We fit close-coupled, back-to-wall, wall-hung, comfort-height, and dual-flush models from trusted brands such as Caroma, KOHLER, and Toto. The ideal choice depends on your bathroom layout, mobility needs, and water-saving goals. During our free on-site assessment we measure rough-in, check soil pipe location, and recommend a unit that matches your décor, budget, and local plumbing codes.
How long does a typical toilet replacement take from start to finish?
Most standard swaps—removing the old fixture, updating the shut-off valve and wax seal, installing the new toilet, and testing—take 2–3 hours. If flooring repairs, flange replacement, or supply-line rerouting are required, the job can extend to half a day. We’ll give you a precise schedule before we begin so you know exactly what to expect.
Will upgrading to a dual-flush or low-flow toilet actually save me money?
Yes. Modern dual-flush toilets use 3 L for a half flush and 4.5–6 L for a full flush, compared with older units that consume 9–12 L every time. For an average family of four in Halls, this can reduce water bills by $80–$120 each year and lower your household’s environmental footprint.
Do I need to worry about my existing plumbing or floor being damaged during replacement?
Our licensed plumbers protect your bathroom with drop cloths and shoe covers, shut off the water supply safely, and use specialized tools to lift the old toilet without scratching tiles. We inspect and, if needed, reinforce the flange and subfloor before installing the new unit, ensuring a watertight, wobble-free fit.
What warranties and post-installation support do you provide?
All toilets we supply carry the manufacturer’s warranty—typically 10 years on ceramics and 3–5 years on internal components. Our workmanship is backed by a 12-month labour guarantee. If you notice any leaks, flushing issues, or seat misalignment within that period, call us and we’ll return to fix it at no extra cost.