- HEP Plumbing
- Dual-flush Cisterns

Dual-flush Cisterns
Dual-flush Cisterns | Toilet Upgrades and Replacements | Plumbing | Halls
Looking to slash your water bill without skimping on comfort? HEP’s dual-flush cisterns bring modern efficiency to bathrooms across Halls, letting you choose the flush you need and save up to 50 % of water per visit. Our certified plumbers handle everything—from precise measurement and same-day installation to hauling away your old unit—so there’s zero hassle and no mess left behind.
Whether you’re remodeling or fixing a constant dribbler, our specialists make toilet upgrades and replacements effortless. We back every job with transparent pricing, punctual arrival, and a workmanship guarantee, so you can press the sleek new button with confidence for years to come. Call or book online today and feel the difference every flush.
FAQs
What are dual-flush cisterns and how do they save water?
A dual-flush cistern offers two flushing options: a half flush (usually 3-4 L) for liquid waste and a full flush (about 6 L) for solid waste. By letting you choose the appropriate volume each time, it can reduce household toilet water use by up to 50 %. Over a year, that can equate to thousands of litres saved, cutting both your water bill and environmental footprint in Halls’ semi-arid climate.
Can a dual-flush cistern be retrofitted to my existing toilet pan?
In many cases, yes. If your current toilet pan has a standard close-coupled or back-to-wall design that meets modern inlet and outlet dimensions, we can replace only the cistern rather than the whole suite. During the on-site inspection, our plumber checks mounting bolt centres, flush pipe size, and pan height. If everything aligns, a retrofit takes 1–2 hours. If not, we’ll recommend a full replacement that still fits the existing waste pipework to minimise disruption.
How long does a typical dual-flush upgrade or replacement take in Halls?
Most cistern-only upgrades are completed within 90 minutes. A full toilet suite replacement, including removing the old pan, installing the new pan and cistern, sealing to the floor, and testing, usually takes 2–3 hours. We schedule appointments in two-hour windows, arrive with all parts, and clean up afterwards so your bathroom is ready to use the same day.
Do dual-flush cisterns require special maintenance?
Maintenance is straightforward: • Keep the flush buttons clean and free of detergent buildup. • Every 12 months, have the inlet valve filter screen inspected and rinsed to maintain proper fill speed, especially important in Halls where mineral content can be higher. • Replace the rubber flush seal every 5–7 years to prevent slow leaks. All parts are inexpensive and widely available, and our plumbers can perform a quick service during a regular call-out.
Will upgrading to a dual-flush toilet increase my utility costs?
The upgrade itself is a one-time investment, but ongoing costs generally drop. Water savings typically outweigh any small increase in maintenance parts. For an average Halls household of four, dual-flush toilets can lower water bills by 25–40 %, translating to annual savings that recoup installation costs in 2–4 years. Because less water enters the sewer, your wastewater charges also decline.
Are there local regulations or rebates for installing dual-flush cisterns in Halls?
Yes. The Northern Territory Plumbing Code requires new toilet installations to meet at least a 4-star WELS rating, which all quality dual-flush models achieve. Halls residents may also qualify for the Territory’s WaterSmart rebate scheme, which currently offers up to $200 for replacing an older single-flush toilet with a WELS 4-star or better model. We provide the compliance certificate and assist with rebate paperwork at no extra charge.