- HEP Plumbing
- Crystal-clear Water

Crystal-clear Water
Crystal-clear Water | Water Purification | Plumbing | Guild
Imagine turning on your tap and seeing pure, mountain-spring brilliance pour out every time. HEPâs crystal-clear water plumbing solution brings that experience home, combining high-grade filtration media, smart monitoring tech, and expert installation to strip away sediments, chlorine, hard-water minerals, and invisible contaminantsâall while protecting pressure and flow. From the first sip to the final rinse, youâll taste, feel, and even hear the difference in quieter appliances and smoother pipes.
Our water purification specialists fine-tune each system to Guildâs unique supply conditions, ensuring sustainable performance with minimal maintenance. The result? Healthier hydration, longer-lasting fixtures, and the peace of mind that only truly clean water can provide. Ready to elevate every drop? Talk to HEP today and enjoy clarity that goes beyond the glass.
FAQs
Why does tap water in Guild often need additional purification?
While Guildâs municipal supply is safe to drink, many homes report high hardness, noticeable chlorine taste, and traces of metals picked up in ageing pipework. These issues can lead to limescale in appliances, dry skin, and unpleasant odours. A dedicated purification system removes these contaminants, giving you softer, better-tasting water and extending the life of boilers, kettles, and washing machines.
What types of purification systems do Crystal-Clear Water Plumbing install?
We match the solution to the problem. For whole-house treatment we typically combine a high-capacity carbon/sediment pre-filter with a metered water softener to tackle hardness and chlorine. For drinking water we may add a reverse-osmosis (RO) unit that removes up to 99% of dissolved solids, heavy metals, and micro-plastics. Where microbiological safety is a concern, we incorporate UV sterilisation. All equipment is WRAS-approved and sized specifically for your propertyâs flow rate.
How do I know which system is right for my home or business?
We start with a free on-site water test that measures pH, hardness, total dissolved solids (TDS), iron, and chlorine levels. Our engineer then discusses your usage patterns (number of bathrooms, daily consumption, space constraints) and any health or taste concerns. Based on the data we provide a clear quotation with side-by-side system options, expected performance, and running costs so you can make an informed decision.
Will installation disrupt my household, and can you work in older properties?
Most whole-house systems fit neatly near the incoming mains in a loft, garage, or kitchen cupboard. For older homes with limited space we can install compact cabinet softeners or under-sink RO units. Typical installation takes 4â6 hours and water is only turned off for 30â60 minutes. Our engineers use flexible hoses and push-fit fittings to avoid major pipework alterations and always leave the workspace clean.
How much maintenance is required and do you offer service plans?
A water softener just needs salt top-ups every 4â6 weeks (less than ÂŁ8/month for the average family). Carbon cartridges last 6â12 months and RO membranes 2â3 years, depending on usage and water quality. UV lamps are replaced annually. We offer low-cost service plans that include all consumables, performance checks, and warranty extensions, or you can purchase filters from us and replace them yourself with our step-by-step guide.
Will a purification system affect water pressure or increase energy bills?
Our systems are designed for minimal pressure dropâtypically under 0.5 bar for a whole-house installation. We size units to maintain strong flow even during simultaneous showers. Water softeners regenerate using metered demand, consuming roughly 1 kWh of electricity per month and a small volume of water for rinsing. RO units use no power unless a booster pump is required. Overall, any marginal cost is usually offset by lower spending on bottled water, cleaning products, and appliance repairs.