Unreliable Toilets
Unreliable Toilets | Plumbing Fixture Replacements | Plumbing | Guild
Toilets that gurgle, leak, or refuse to flush are more than a nuisance—they waste water, spike utility bills, and can even damage your bathroom floor. At HEP, we specialise in taming these tantrums, arriving quickly in Guild with fully stocked vans and master plumbers who diagnose the fault on the spot. From corroded fill valves to cracked tanks, we’ve seen (and fixed) every kind of loo drama, all while keeping your downtime to a minimum.
When repair just isn’t enough, our team makes the transition effortless with professional plumbing fixture replacements. We’ll guide you through choosing high-efficiency toilets that slash water usage, install them to code, haul away the old unit, and leave the space spotless—no hidden fees, no surprises, just a rock-solid flush every time. Get in touch today and rediscover how refreshing a reliable bathroom can be.
FAQs
How do I know if my toilet needs to be replaced rather than repaired?
Persistent clogs, frequent overflows, cracked porcelain, recurring leaks around the base, or an old toilet (20+ years) that uses large amounts of water are strong indicators you need a full replacement. If repairs would cost more than half the price of a new, water-efficient model, replacement is usually the most economical long-term choice.
What kinds of replacement toilets and fixtures do you install in Guild?
We supply and fit a wide range of toilets—including close-coupled, back-to-wall, wall-hung, and comfort-height models—from leading UK manufacturers. We also replace related fixtures such as cisterns, flush valves, fill valves, wax rings, isolation valves, and supply lines. All products meet current WRAS and Water Efficiency Labelling Scheme standards, ensuring compliance with Guild’s building regulations.
How long will a standard toilet replacement take?
Most straightforward swaps in Guild properties take 2–3 hours from shut-off to final testing. Complex jobs—such as relocating the waste outlet, repairing subfloor water damage, or upgrading pipework—can extend the timeframe to 4–6 hours. We confirm the expected duration after our on-site survey so you know exactly what to expect on installation day.
Can a new toilet really lower my water bills?
Yes. Modern dual-flush toilets use as little as 2.6–4 litres per half flush and 4–6 litres per full flush. That’s up to 70 % less water than older 13-litre single-flush models. For an average household of four in Guild, this can save 25–40 m³ of water per year—translating to noticeable reductions on Thames Water bills and a smaller carbon footprint.
What is included in your toilet replacement service?
Our turnkey service covers removal and disposal of the existing toilet, inspection of the flange and waste line, any minor flange repairs or leveling, installation of the new pan and cistern, new wax/rubber seal, new stainless-steel fixing bolts, reconnection to the water supply with a braided hose, leak and flush testing, silicone sealing, and cleanup. We also haul away all old fixtures and packaging to an approved recycling facility.
How much does a toilet replacement cost in Guild and what guarantees do you provide?
Prices start at £265 including labour for a like-for-like swap with a standard close-coupled toilet. Premium models, wall-hung frames, or flooring repairs can bring the total to £450–£800. Every installation comes with a 12-month workmanship guarantee and manufacturer warranties of 5–25 years on the ceramic and mechanical parts. We offer clear, written quotes before any work begins as well as interest-free payment plans for qualifying customers.