- HEP Plumbing
- Master Plumbers

Master Plumbers
Master Plumbers | Garbage Disposal Repair | Plumbing | Guild
When the grinding stops and the kitchen sink backs up, Guild homeowners know they can turn to HEP’s master plumbers for fast, fuss-free garbage disposal repair. Our licensed team arrives with the right tools, genuine replacement parts, and decades of experience to diagnose jams, leaks, or electrical issues on the spot. From stubborn clogs caused by last night’s dinner scraps to humming units that refuse to spin, we restore full power and performance—often in a single visit—so you can get back to cooking, cleaning, and enjoying your home.
At HEP, we pride ourselves on clear pricing, spotless cleanup, and a courteous attitude that treats your kitchen like our own. Call, click, or chat any time, and we’ll schedule service around your busy day, even offering emergency appointments when the sink simply can’t wait. For reliable results backed by a satisfaction guarantee, choose the local experts who keep Guild’s kitchens running smoothly.
FAQs
How can I tell if my garbage disposal needs repair instead of a full replacement?
Most disposals last 8–15 years, so age is the first clue. If the motor hums but the unit will not grind, the flywheel or impellers are often just jammed and repairable. Leaks from the sink flange, reset-button trips, foul odors, or a slow drain usually point to replaceable seals, gaskets, or clogs. However, if the housing is cracked, the motor has seized, or the unit trips your breaker repeatedly after resets, replacement is the safer and more cost-effective choice. Our Guild master plumbers can diagnose the exact issue on-site and advise you on the smarter option.
What are the most common causes of garbage disposal jams in Guild homes?
The leading culprits we see are fibrous foods (celery strings, corn husks), starchy pastes (potato peels, rice), hard items (bones, fruit pits), and non-food debris such as silverware or bottle caps that slip down the drain. Lack of water flow while grinding also lets waste cake onto the impellers. In older Guild neighborhoods, undersized drain piping can exacerbate jams by slowing discharge. Our technicians remove jams safely, clear the P-trap if needed, and offer tips to prevent a repeat.
Is it safe to use chemical drain cleaners to clear a garbage disposal clog?
No. Caustic drain cleaners can corrode the metal grind ring, splash back through the sink opening, and damage the rubber splash guard. They also offer little help against solid obstructions lodged inside the disposal chamber. For minor clogs, try a disposal wrench in the bottom slot, a half cup of baking soda followed by vinegar, and plenty of hot water. If that fails, shut off the breaker and call our certified plumbers—we’ll clear the clog mechanically without harming your unit or pipes.
What steps should I take before calling Master Plumbers Plumbing for garbage disposal service?
1) Turn the unit off and unplug it or switch off the kitchen circuit breaker. 2) Check for a red reset button underneath; press it once to see if the overload tripped. 3) Insert the included Allen key into the bottom hex hole and gently work the flywheel back and forth to free jams. 4) Run cold water and try the switch again. If the motor still hums, leaks persist, or the unit stays silent, discontinue use and schedule service. Gathering the brand and model number before you call helps us arrive with the correct parts.
How fast can your master plumbers reach my Guild property for emergency garbage disposal repairs?
We offer same-day appointments throughout Guild and surrounding boroughs. For true emergencies—electrical burning smells, active sink leaks, or backed-up sinks—we dispatch within 2 hours, 7 a.m.–8 p.m., Monday through Saturday. Our well-stocked service vans carry universal splash guards, flanges, gaskets, motors, and replacement units so over 90 % of repairs are completed in one visit.
What routine maintenance can extend the life of my garbage disposal?
Run cold water for 10–15 seconds before and after each use to flush debris. Grind small ice cubes with a tablespoon of rock salt monthly to scour the chamber. Deodorize every two weeks with citrus peels or a half cup of baking soda followed by vinegar, then rinse. Avoid pouring grease, oils, expandable foods like pasta, or harsh chemicals down the unit. Finally, operate the disposal at least once a week—even if you’re away—to keep moving parts from rusting and seals from drying out.