- HEP Plumbing
- Blocked Drains

Blocked Drains
Blocked Drains | Emergency Plumbing | Plumbing | Guild
When murky water starts creeping up the sink or the toilet refuses to flush, every minute counts. HEP’s seasoned plumbers arrive fast, armed with high-pressure jetters, CCTV drain cameras, and years of local know-how to clear even the most stubborn blockages. We work around the clock throughout Guild, so whether your drain disaster strikes at dawn, midnight, or somewhere in between, you’re never left waiting and worrying about water damage or unpleasant odours.
Our straightforward pricing, tidy workmanship, and friendly updates turn a stressful situation into a solved one. From tree-root invasions to grease build-ups and collapsed pipes, HEP tackles the cause, not just the symptom, and leaves your drains flowing freely again. Save our number now—because when you need emergency plumbing, you’ll want Guild’s rapid-response specialists already on speed dial.
FAQs
What are the most common signs of a blocked drain?
Slow-draining sinks, gurgling noises from pipework, unpleasant odours near plugholes or inspection points, rising water in toilets or outdoor gullies, and localised damp patches in gardens all indicate that wastewater is not flowing freely and a blockage is forming or already established.
What should I do if I discover a blockage outside normal business hours?
Turn off any water fixtures that feed the affected line to stop overflow, avoid using chemical drain cleaners (they can worsen the clog and damage pipes), and call our 24/7 emergency line immediately. We will dispatch an on-call plumber who can normally arrive within an hour anywhere in Guild.
How fast can your emergency plumbers reach properties in Guild?
Because we operate dedicated local teams, average response time is 30–60 minutes for addresses within Guild and surrounding suburbs. Our vans are fully stocked, so we start diagnosing and clearing the blockage as soon as we arrive—no need for return visits to collect equipment.
What techniques do you use to clear stubborn blockages?
After CCTV inspection to locate the obstruction, we select the safest, most efficient method: high-pressure water jetting for grease and silt, mechanical rodding for solid matter, and root-cutting heads for tree-root intrusions. For collapsed or heavily damaged pipework, we can install a no-dig patch liner or schedule a rapid excavation repair.
Does an emergency call-out cost more than a standard visit?
Our emergency service includes a small after-hours surcharge to cover late-night staffing and rapid dispatch, but we provide the full price before work begins. There are no hidden extras—labour, equipment use, and disposal fees are listed upfront, and all work is guaranteed.
How can I prevent drains from blocking again?
Dispose of oils, fats, and food scraps in the bin, fit sink strainers, flush only toilet paper (no wipes or sanitary products), schedule an annual CCTV drain inspection, and keep trees with invasive roots at least 3 m from underground pipe runs. Regular maintenance dramatically reduces the chance of an emergency blockage.