- HEP Plumbing
- Drain-opening Specialists

Drain-opening Specialists
Drain-opening Specialists | Drain Opening | Plumbing | Guild
When sinks gurgle, bathtubs linger, and unpleasant odours waft up from below, the Guild community calls HEP’s seasoned pros to set things right. Armed with high-pressure jetters, CCTV diagnostics, and decades of know-how, our specialists arrive fast, pinpoint the blockage, and perform precision drain opening that restores full, free-flowing pipes before you miss a beat.
From 24/7 emergency call-outs to preventative maintenance plans, we back every job with transparent pricing, courteous service, and a clean-site guarantee. Whether you’re facing a sudden flood or a slow, stubborn clog, trust HEP to deliver reliable drain opening expertise that keeps your home or business running smoothly.
FAQs
What are the most common signs that I need a professional drain-opening service?
Slow water drainage, gurgling noises, foul odours coming from the drain, water backing up into sinks or tubs, and repeated clogs that return soon after plunging all point to a deeper obstruction. If you notice any of these symptoms in your Guild home or business, it’s time to call our drain-opening specialists before a complete blockage or overflow occurs.
What techniques do your specialists use to clear blocked drains?
We start with a thorough inspection—often including a CCTV camera—to locate the obstruction and assess pipe condition. Depending on what we find, we may use mechanical cable/rooter machines, high-pressure hydro-jetting, sectional augers, or enzyme treatments for grease. For heavy root intrusions, we combine cutting heads with hydro-jetting to flush out debris. This targeted approach restores full flow while protecting your pipework.
Is it safe to pour store-bought chemical drain cleaners down my pipes first?
Most over-the-counter chemical cleaners are highly caustic. They can weaken PVC joints, corrode metal piping, and generate harmful fumes. Worse, they often only punch a small hole through the clog, which quickly reclogs. If you’ve already used a chemical product, let us know so our technicians can take proper safety precautions. In general, we recommend skipping chemicals and calling a professional for a safer, more permanent solution.
How long does a typical drain-opening visit take?
Straightforward sink or shower clogs can be resolved in 30–60 minutes. More complex obstructions—such as main sewer line blockages, root intrusions, or heavy grease buildup—may take 1–3 hours, especially if a camera inspection and hydro-jetting are required. Before we start, we provide an on-site assessment and time estimate so you know exactly what to expect.
Will your drain-opening equipment damage my pipes or fixtures?
No. Our Guild technicians are trained to match the equipment and cutting heads to your specific pipe material and diameter. We adjust torque and pressure settings to stay within safe limits, and we use protective guides when inserting cables through delicate fixtures. Hydro-jetting is performed at pressures appropriate for residential or commercial lines, ensuring a thorough clean without pipe erosion.
How can I prevent future clogs after you’ve cleared my drain?
Avoid pouring grease, coffee grounds, fibrous foods, or wet wipes down the drain. Install hair catchers in showers, run cold water while using garbage disposals, and flush only toilet paper. Consider an annual preventative maintenance service: we’ll flush your lines with hydro-jetting or enzyme treatments and inspect with a camera to catch small problems early. We’re happy to set up a maintenance schedule that fits your Guild property’s needs.