Rapid Repairs
Rapid Repairs | Commercial Plumbing | Plumbing | Guild
When a burst pipe threatens your schedule or an under-sink leak starts pooling across the showroom floor, HEP’s Rapid Repairs team is only moments away. Based right here in Guild, we specialise in commercial plumbing emergencies—swift call-outs, transparent pricing, and fully stocked vans that let our certified engineers fix most issues on the first visit. From restaurants and retail units to industrial warehouses, we keep businesses flowing, compliant, and open for trade with minimal disruption.
Beyond repairs, our proactive maintenance plans stop breakdowns before they start, safeguarding everything from high-capacity boilers and water heaters to grease traps and backflow prevention devices. Count on prompt communication, detailed digital reports, and a workmanship guarantee that stands behind every nut, bolt, and gasket we install. When Guild companies need dependable commercial plumbing support, they choose HEP for speed, skill, and service that never clocks off.
FAQs
What types of commercial properties do you service in Guild?
Our Rapid Repairs Plumbing team is equipped to handle a wide variety of commercial facilities in Guild, including office buildings, retail shops, restaurants, hotels, schools, healthcare centres, industrial warehouses and strata complexes. Whether you manage a single site or multiple locations, we have the resources and expertise to keep your plumbing systems operating smoothly and compliant with all local regulations.
How quickly can your plumbers respond to an emergency commercial plumbing issue?
We provide true 24/7 emergency coverage across Guild. For urgent issues such as burst pipes, blocked drains, gas leaks or major water outages, our on-call technicians aim to be on-site within one hour of your call. Because we stock our service vehicles with common commercial-grade parts and specialised tools, we can usually complete critical repairs in a single visit, minimising downtime for your business.
Are your plumbers licensed, insured and compliant with local codes?
Yes. Every Rapid Repairs technician holds current trade qualifications, state plumbing and gasfitting licences and full public liability insurance. We follow all Guild municipal bylaws, state plumbing codes and OH&S requirements. Compliance documentation—such as certificates of compliance, backflow test reports and Safe Work Method Statements—is provided after each job for your records and for insurance or regulatory audits.
Can you work outside normal business hours to minimise disruption to our operations?
Absolutely. We understand that plumbing work during trading hours can impact staff productivity and customer experience. That’s why we schedule after-hours, overnight or weekend service at no additional call-out fee for our commercial clients. Our team also sets up clear signage, dust barriers and floor protection to keep work areas safe and clean, allowing your business to open as usual the next day.
Do you offer preventative maintenance plans for commercial plumbing systems?
Yes. Our tailored Preventative Maintenance Programs (PMPs) include scheduled inspections, drain and grease trap cleaning, backflow testing, water-heater servicing, and thermal imaging for leak detection. Regular maintenance not only extends the life of your assets but also reduces unexpected breakdowns and costly emergency repairs. We provide digital service reports with photos and recommendations, so you have full oversight of your plumbing infrastructure.
How do you price commercial plumbing jobs and what payment options do you accept?
For transparency, we offer free on-site assessments followed by a detailed, line-item quotation. Pricing factors include labour hours, materials, equipment hire (if any), and any permit fees. For ongoing maintenance, we can provide fixed-price contracts or not-to-exceed budgets. We accept EFT, major credit cards, and 30-day trade accounts for approved commercial clients. All work is backed by our workmanship warranty and manufacturer guarantees on parts.