- HEP Plumbing
- Burst Pipes

Burst Pipes
Burst Pipes | Commercial Plumbing | Plumbing | Guild
When a burst pipe threatens to shut down operations, every minute counts. HEP’s specialists arrive fast, pinpoint the fault, and restore full water flow with minimal interruption, so your team can keep working and your customers stay happy. From warehouses on Guild Street to cafés by the river, we carry the tools, pipework and commercial-grade fittings needed to tackle emergencies on the spot, day or night.
Beyond rapid repairs we offer proactive maintenance plans, pressure testing and pipe upgrades that strengthen your system against future breaks. Our certified engineers are fluent in the unique codes, capacities and timelines that define commercial plumbing, delivering transparent quotes and clean, courteous service every visit. Choose HEP for professionalism that saves money, safeguards assets and keeps Guild businesses moving.
FAQs
What are the most common causes of burst pipes in commercial buildings?
In commercial properties, burst pipes are typically caused by prolonged freezing temperatures, excessive water pressure from faulty pressure-reducing valves, corrosion in older galvanized or copper lines, accidental physical damage during renovations, and poor workmanship on past repairs. Identifying the root cause lets us implement the correct long-term solution—whether that’s improving insulation, installing pressure regulation, or replacing outdated pipework.
How quickly can your team respond to a burst-pipe emergency in Guild?
Our commercial plumbing crews are on call 24/7 throughout Guild and the surrounding business parks. In most cases we arrive on site within 60 minutes of your call. While en route we guide you by phone on safely isolating the water supply and, if possible, rerouting services to minimise business disruption.
Will shutting off the main water supply halt operations in my building?
Not necessarily. For many commercial clients we can isolate only the affected zone using sectional valves, allowing the remainder of the facility to stay operational. If this is not feasible, we can install temporary bypass lines or provide water-tanker support so critical processes—like cooling systems, fire suppression, or food-service operations—remain functional while repairs are carried out.
How do you locate hidden pipe bursts without damaging walls and floors?
We use non-invasive leak-detection technology such as acoustic listening devices, thermal imaging cameras, and tracer gas. These pinpoint the leak to within a few centimetres, enabling us to open only a small access panel rather than demolish large sections of wall or slab, saving you time, mess, and repair costs.
What will a commercial burst-pipe repair typically cost?
Costs vary by pipe material, pipe diameter, accessibility, and the extent of water damage. Minor isolated repairs might start around £250–£400, while major replacements or after-hours interventions can escalate into the thousands. Before commencing work we provide a transparent written estimate detailing labour, parts, and any restoration services so you can approve expenditure with confidence.
Can you help prevent future pipe bursts in my facility?
Absolutely. After repairing the immediate issue, our technicians can perform a full plumbing audit that checks insulation standards, pipe age and material, pressure settings, and water-quality factors that accelerate corrosion. We then supply a preventive maintenance plan—covering scheduled inspections, valve exercising, pipe-work upgrades, and seasonal winterisation—to greatly reduce the likelihood of future bursts and the costly downtime that follows.