- HEP Plumbing
- Advanced Diagnostic Cameras

Advanced Diagnostic Cameras
Advanced Diagnostic Cameras | Drain Opening | Plumbing | Greeneville
When a stubborn clog threatens to shut down your day in Greeneville, HEP’s plumbers arrive with more than just a plunger—they bring advanced diagnostic cameras that reveal exactly what’s happening inside your pipes. Our high-definition scopes snake through twists and turns, giving us a crystal-clear view of root intrusions, grease buildup, or a child’s long-lost toy. Because we can see the problem in real time, we target the precise spot, saving you from guess-and-check excavation and keeping your yard, flooring, and budget intact.
Once we’ve pinpointed the blockage, our technicians move swiftly to deliver the ideal drain opening solution, whether that’s hydro-jetting away years of sediment or deploying eco-friendly enzymes to prevent future clogs. Add in transparent pricing, friendly local pros, and 24/7 emergency availability, and it’s easy to see why homeowners across Greeneville trust HEP to keep water flowing freely with minimal disruption and maximum peace of mind.
FAQs
What exactly is an advanced diagnostic camera inspection for plumbing?
An advanced diagnostic camera inspection involves threading a high-resolution, waterproof camera through your home’s drain or sewer line. The live video feed allows our licensed technicians to see the interior condition of every inch of pipe—from blockages and root intrusions to cracks, corrosion, and collapsed sections—without any digging. This non-invasive process pinpoints problems quickly and guides the most effective repair or drain-opening technique.
Why should I choose camera inspection before a standard drain-opening service?
Traditional drain-opening methods such as snaking or hydro-jetting address symptoms but can miss underlying causes. A camera inspection identifies the exact reason for slow drains or backups—be it grease buildup, foreign objects, or structural damage—so we apply the correct solution the first time. This saves you money on repeat visits, prevents unnecessary pipe damage, and provides a video record for insurance or property-sale documentation.
Is the camera inspection safe for older or fragile pipes?
Yes. Our cameras are designed with smooth, flexible housings that glide through cast iron, clay, PVC, and even brittle, aging lines without scratching or stressing them. Because we rely on real-time visuals instead of force, there’s no risk of breaking weak pipe walls. In fact, the inspection can reveal fragile sections before they become emergencies, allowing for planned repairs rather than costly surprises.
How long does a camera inspection and drain opening take in the Greeneville area?
Most single-family home inspections take 60–90 minutes from setup to final review. If a blockage is found, we can transition immediately to the appropriate drain-opening method—such as power snaking or hydro-jetting—often finishing the entire service in under two hours. Larger or more complex sewer lines may require additional time, but we provide a clear estimate on site.
What does the service cost, and do you offer up-front pricing?
For customers within Greeneville city limits, a stand-alone camera inspection starts at $199, which includes a digital video copy and written findings. When combined with same-day drain opening, we discount the inspection to $99 and apply the video fee toward the cleaning service. We always give a firm, up-front quote before work begins, so there are no surprises on your final bill.
Do you only serve Greeneville, or can you travel to nearby communities?
While our headquarters is in Greeneville, TN, we routinely provide diagnostic camera inspections and drain-opening services throughout Greene County as well as Mosheim, Chuckey, Tusculum, and the greater Tri-Cities area. If you’re unsure whether we cover your address, just call—our dispatch team can usually arrange same-day or next-day appointments within a 30-mile radius.