- HEP Plumbing
- Commercial Water-heater Service

Commercial Water-heater Service
Commercial Water-heater Service | Commercial Plumbing | Plumbing | Greeneville
Running a business in Greeneville means hot water has to flow without a hitch, whether you’re powering industrial dishwashers, keeping guests comfortable at a hotel, or sterilizing equipment in a healthcare facility. HEP’s specialists arrive fast, diagnose faster, and restore or replace commercial-grade water heaters with minimal downtime, using energy-efficient options that tame utility costs and comply with the latest safety codes. Our team is fully licensed, background-checked, and equipped to handle everything from recirculation pumps to complex venting systems, so you can focus on your customers instead of your boiler room.
Because every minute without hot water can ripple through your bottom line, we offer 24/7 emergency response and maintenance plans that spot trouble before it strikes. Backed by decades of experience in commercial plumbing, HEP is the single call you need for reliable hot water, transparent pricing, and craftsmanship that keeps Greeneville businesses humming year-round.
FAQs
What types of commercial water heaters do you service in Greeneville?
We service and install all major categories of commercial water heaters used in Greeneville, including large-capacity gas and electric storage tanks, tankless and on-demand systems, boilers with indirect storage, heat-pump water heaters, and hybrid configurations. Our technicians are factory-trained on popular brands such as Rheem, A. O. Smith, Lochinvar, Bradford White, and Rinnai, so we can handle units ranging from 50-gallon restaurant heaters to multi-hundred-gallon hotel or manufacturing applications.
How fast can you respond to an emergency commercial water-heater breakdown?
We provide 24/7 emergency dispatch in Greeneville and the surrounding Greene County area. A licensed commercial plumber is typically on-site within 2 hours—often sooner for downtown locations. Our service vehicles carry common replacement parts (elements, thermostats, gas valves, igniters, recirculation pumps, etc.) so we can complete most repairs on the spot and minimize downtime for your business.
What warning signs indicate that my commercial water heater needs professional service?
Watch for fluctuating water temperatures, reduced hot-water volume, visible leaks or rust on the tank, unusual noises (rumbling, banging, whistling), discolored or foul-smelling water, and unexplained spikes in utility costs. Any of these symptoms can point to sediment buildup, failing heating elements, scale on heat exchangers, or pressure problems that should be addressed quickly to avoid costly shutdowns.
Do you offer preventive maintenance plans for commercial water heaters?
Yes. Our customizable maintenance plans include scheduled flushing and descaling, anode-rod inspection/replacement, temperature and safety-valve testing, combustion analysis for gas units, electrical checks for electric models, and full system performance reports. Regular maintenance improves efficiency, extends equipment life, maintains warranty compliance, and helps you budget by catching small problems before they become expensive repairs.
Can you help my business choose and install a new high-efficiency commercial water heater?
Absolutely. We start with a no-cost site evaluation to calculate your peak demand, recovery rate needs, available fuel types, and space constraints. Then we recommend ENERGY STAR® or high-EF models that can lower operating costs by 20–40%. Our team handles permitting, removal of the old unit, proper venting, gas or electrical upgrades, code compliance, and final start-up/commissioning. We also assist with local utility rebates and federal tax incentives to maximize savings.
Are your technicians certified to work on gas, electric, and tankless commercial units?
Yes. All of our Greeneville commercial plumbers hold Tennessee state plumbing licenses, are OSHA-certified, and receive ongoing manufacturer training. This includes certification for gas line installation, electrical wiring for high-amperage heaters, and specialized tankless diagnostics. We carry full liability and workers’ compensation insurance for your protection and provide documentation upon request.