On-site Assessment
On-site Assessment | Toilet Upgrades and Replacements | Plumbing | Greenback
From first flush to final inspection, HEP’s licensed plumbers make upgrading effortless for Greenback homeowners. Our free on-site assessment pinpoints hidden leaks, evaluates water pressure, and matches your space with today’s high-efficiency models—so you get comfort, curb appeal, and lower utility bills in one visit. Whether you’re battling constant clogs or planning a full bathroom refresh, our team carries the tools and expertise to handle toilet upgrades and replacements without disrupting your day.
Once you’ve chosen the perfect fixture, we remove the old unit, inspect the flange and supply lines, and install your new toilet to exact code—then haul away the mess. No surprise fees, no guesswork, just reliable craftsmanship backed by HEP’s satisfaction guarantee. Schedule your assessment today and discover how a simple swap can save water, money, and headaches for years to come.
FAQs
What happens during an on-site toilet assessment in Greenback?
Our licensed plumber visits your property at the scheduled time, inspects the existing toilet, checks water pressure and shut-off valves, measures rough-in dimensions, and evaluates flooring, flange height, and venting. We’ll discuss your goals—water savings, comfort height, smart features—and present replacement options that fit your budget and local code requirements.
How long does a typical toilet replacement take once the assessment is complete?
Most standard replacements can be completed in 60–90 minutes after we arrive with the new toilet. Complex cases—such as flange repairs, subfloor damage, or relocating the waste line—can extend the job to 2–4 hours. We’ll give you a precise timeline after the assessment so you know exactly what to expect.
Will you dispose of my old toilet and packaging?
Yes. The quoted price includes removal of the existing toilet, eco-friendly disposal or recycling of porcelain, and cleanup of all packaging from the new unit. You won’t need to arrange separate hauling or pay additional landfill fees.
Can I choose a high-efficiency or smart toilet, and are rebates available in Greenback?
Absolutely. We supply WaterSense-certified models that use as little as 1.0 gpf, dual-flush toilets, comfort-height bowls, bidet seats, and fully smart units with auto flushing and night lights. Many Greenback utility customers qualify for water-efficiency rebates of $40–$100 per toilet; we’ll handle the paperwork and provide the proof of installation you need.
Do I need a permit for a toilet replacement?
In most Greenback neighborhoods, replacing a toilet in the same location is considered ‘like-for-like’ and does not require a building permit. If we have to move the drain or modify plumbing lines, a minor plumbing permit may be required. Our team will confirm local regulations and pull any permits on your behalf if necessary.
What kind of warranty and post-installation support do you provide?
All toilets we install come with the manufacturer’s parts warranty (usually 5–10 years for porcelain, 1 year for mechanical parts). We back our labor with a 1-year workmanship guarantee—if you experience leaks, rocking, or flush issues related to our installation, we’ll return and fix it at no charge. We also offer optional annual maintenance plans to keep seals, fill valves, and bidet functions in top shape.