- HEP Plumbing
- Tank Water Heaters

Tank Water Heaters
Tank Water Heaters | Tank Water Heater | Plumbing | Greenback
Nothing ruins a relaxing shower like a surprise blast of cold water. When you count on dependable hot water day and night, HEP’s experienced plumbers in Greenback make sure your tank water heater never lets you down. From sizing the perfect unit for your family to hauling away the old one, we handle every detail with the “Helpful, Ethical, Professional” service our neighbors have trusted for years.
Whether you need a fast repair, a high-efficiency replacement, or a preventive tune-up, our licensed technicians arrive on time with fully stocked trucks, transparent pricing, and a smile. We test every connection, flush sediment, and optimize settings so you enjoy lower energy bills and longer equipment life. Ready for worry-free hot water? Call or book online today and feel the HEP difference before your next shower cools off.
FAQs
What size tank water heater do I need for my Greenback home?
Sizing is based on the number of people in the household and your peak-hour hot-water demand. A family of 1–2 usually does well with a 30–40-gallon tank, 3–4 people need 40–50 gallons, and larger families or homes with luxury fixtures may require 50–80 gallons. Our technicians calculate your First-Hour Rating (FHR), look at appliance usage and shower flow rates, then recommend the smallest tank that will comfortably meet those needs to keep operating costs in check.
How long does installation take and what can I expect during the appointment?
A standard replacement in Greenback typically takes 2–4 hours. We begin by shutting off gas, power, and water, then drain and remove the old unit. The new tank is set, leveled, and strapped to meet Tennessee safety codes. We connect water, gas or electric, install a new shut-off valve and expansion tank if needed, then pressure-test, purge air, and check for leaks. Before we leave, we light the pilot or power up the elements, verify proper venting, dispose of the old heater, and review operating instructions with you.
Are high-efficiency tank water heaters worth the investment?
High-efficiency (HE) gas units feature better insulation, flue dampers, and sometimes powered exhaust, reaching Energy Factors of 0.70–0.80 versus 0.58–0.62 for standard models. Electric heat-pump hybrids can cut energy use by up to 60%. Upfront cost is higher—$300–$1,000 more—but Greenback homeowners usually recoup that in 3–5 years through lower utility bills. If your unit runs on propane or you have high hot-water demand, HE models often deliver even faster payback.
How often should I flush or maintain my traditional tank unit?
Sediment from Greenback’s moderately hard water can insulate the burner or elements, reducing efficiency and shortening tank life. We recommend a full drain-and-flush once a year, plus these quick checks: inspect the anode rod every 2–3 years and replace it when 50% consumed; test the temperature-pressure relief (TPR) valve annually; and keep the thermostat at 120 °F to minimize scaling and scald risk. Regular maintenance can add 3–5 years to a tank’s service life.
What signs indicate my current tank water heater needs to be replaced?
Common red flags include: water that looks rusty or has metallic taste (tank lining is deteriorating); rumbling or popping noises (heavy sediment build-up); puddles or moisture around the base; inconsistent water temperature despite thermostat adjustments; and age—most standard tanks last 8–12 years. If repairs such as element replacement or valve leaks exceed 50% of the cost of a new unit, we generally advise replacement for better efficiency and reliability.
Do I need a permit or inspection for a new water heater in Greenback?
Yes. Loudon County and the City of Greenback require a plumbing/mechanical permit for any replacement that involves gas, electrical, or venting connections. After we finish the installation, a county inspector verifies proper venting, seismic strapping, TPR discharge, and expansion control. As a licensed contractor, we pull the permit, schedule the inspection, and ensure the installation meets all applicable International Plumbing Code (IPC) and manufacturer standards, saving you the paperwork hassle.