Same-day Repairs
Same-day Repairs | Tank Water Heater | Plumbing | Greenback
When your morning routine is brought to a standstill by a chilly surprise, HEP’s same-day repair team is already on the road to Greenback with fully stocked trucks and decades of plumbing know-how. We diagnose and fix leaks, faulty thermostats, or sediment build-up fast, so your tank water heater can get back to delivering the steaming showers and spotless dishes you count on. Clear, upfront pricing and courteous technicians mean you’ll never be left guessing about the work—or the bill—while our workmanship guarantees give you peace of mind long after we leave.
From routine maintenance to emergency breakdowns, HEP treats every call as urgent because we know hot water isn’t a luxury—it’s a necessity. We carry parts for all major brands, respect your home like it’s our own, and finish most jobs in a single visit. Discover why Greenback homeowners turn to HEP for prompt, professional plumbing solutions that keep life flowing smoothly.
FAQs
Do you really offer same-day tank water-heater repairs in Greenback?
Yes. If you call us before 1:00 PM, we guarantee that a licensed plumber will arrive at your Greenback home or business before the end of the business day. After 1:00 PM, we still do our best to get to you the same evening, and if it rolls to the next morning, you pay no service-call fee.
What problems with a tank water heater require immediate attention?
Any of these symptoms call for same-day service: no hot water at all, visible leaks from the tank or T&P valve, water that is rusty or smells like rotten eggs, loud popping or rumbling noises, or a breaker that keeps tripping on an electric unit. These issues can signal failed elements, thermostat problems, dangerous pressure build-up, or internal corrosion—conditions that get worse (and more expensive) the longer they’re left untreated.
Can you repair all makes and models of tank-style water heaters?
Absolutely. Our trucks are stocked with common parts for Rheem, A. O. Smith, Bradford White, State, Whirlpool, and other major brands of both gas and electric storage-tank heaters from 20 to 120 gallons. For older or less common models we have same-day access to the local distributor network in Blount and Loudon counties, so a part is rarely more than an hour away.
How much does a same-day repair usually cost?
Typical repairs—such as replacing heating elements, thermostats, gas control valves, or T&P safety valves—run between $160 and $450, parts and labor included. Before any work begins you’ll receive a written, flat-rate quote so you can approve or decline without surprises. If the repair is more than 50 % of the cost of a new heater, we’ll show you both options so you can decide what makes sense.
What should I do before the plumber arrives?
If the tank is leaking, turn the cold-water shut-off valve on the supply line clockwise to stop flow and, if it’s a gas unit, set the gas control to "OFF" or "Pilot." For electric models, switch the breaker off at the panel. This prevents further water damage and protects the heating elements. Clear a 3-foot path to the heater so the technician can work safely, and have pets secured.
Does your repair come with a warranty?
Yes. All parts we install carry the manufacturer’s warranty (typically 1 year for controls and 6 years for T&P valves), and we back our labor with a 1-year workmanship guarantee. If the same component fails within that period, we’ll fix it again at no charge anywhere in the Greenback service area.