Licensed Plumbers
Licensed Plumbers | Tank Water Heater | Plumbing | Greenback
When your tank water heater falters, nothing feels colder than knowing you might be stuck without hot water. HEP’s licensed plumbers arrive in Greenback ready to restore that comforting rush, combining decades of expertise with friendly, hometown service. From troubleshooting a faulty thermostat to flushing sediment that’s stealing efficiency, we handle every step with meticulous care—so you can step back into a steamy shower without a second thought.
Thinking about an upgrade instead of another patch-up? We’ll walk you through the latest high-efficiency options, provide transparent pricing, and install your new system to manufacturer specs, all while protecting your home as if it were our own. And because we know surprises happen after hours, our 24/7 emergency response means you’re never left in the cold. Trust HEP to keep Greenback’s water hot, bills low, and smiles wide.
FAQs
How do I know whether my tank water heater in Greenback needs repair or full replacement?
Look for symptoms such as rusty-colored hot water, rumbling or popping noises, water pooling around the base, or a sudden drop in hot-water volume. If the unit is 8–12 years old and shows multiple symptoms, replacement is usually more cost-effective. Our licensed plumbers will inspect the tank, test the thermostat and elements, and provide a written recommendation so you can make an informed choice.
What size tank water heater is right for my household?
Sizing depends on First Hour Rating (FHR)—the number of gallons a heater can deliver during peak demand. A family of 1–2 typically needs 30–40 gal, 3–4 people need 40–50 gal, and larger families may require 50–80 gal. We evaluate your number of bathrooms, simultaneous appliance use, and local groundwater temperature in Greenback to recommend the most efficient size.
Do I need a permit to replace a water heater in Greenback, TN, and will you handle it?
Yes. The State of Tennessee and Loudon/Blount County plumbing codes require a mechanical or plumbing permit for any water heater replacement to ensure safety valves, venting, and seismic strapping are up to code. Our team obtains the permit, schedules any required inspections, and provides you with the finalized documentation at no extra hassle.
How long will my household be without hot water during installation?
Most standard tank-to-tank replacements take 2–4 hours once we arrive on-site. You will be without hot water only while the old unit is disconnected and the new one is filled and brought up to temperature—typically a total downtime of 3–5 hours. We coordinate scheduling so the disruption is minimal, and we haul away the old heater for recycling the same day.
Can you make my current tank water heater more energy-efficient?
Absolutely. We can add an insulated tank jacket, install heat-trap nipples, adjust the thermostat to 120 °F, and flush sediment that builds up from Greenback’s moderately hard water. These low-cost improvements can save 4–9 % on water-heating bills. If the unit is older, upgrading to a high-efficiency electric or gas model with better insulation and low-NOx burners can save up to 20 % annually.
What routine maintenance do you recommend, and do you offer a service plan?
Annual maintenance extends the life of a tank water heater to its full 10–12-year expectancy. Key tasks include draining 2–3 gallons to remove sediment, inspecting the anode rod, checking the T&P relief valve, and testing thermostat accuracy. We offer an affordable yearly service plan that includes these checks, priority scheduling, and a 10 % discount on any needed repairs.